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Direct linkTech & Learning, 2009
Engaging the digital natives isn't as daunting as one thinks. This article describes how three classrooms do it. One of these is in Brevard Public Schools in Viera, Florida. Pete Episcopo, the digital-media artist of the school, wanted to share his love of all things digital and teach essential 21st-century skills so students could be better…
Descriptors: High Schools, Public Schools, Graphic Arts, Teachers
Pouliot, Chantal – Science Education, 2008
The present article scrutinizes the manner with which a group of three postsecondary students (in Quebec, Canada) describe the social actors concerned by the controversy surrounding cellular telephones. The study was conducted on the basis of an ethnographic approach. Participant observation was performed by the researcher for 3 hours during each…
Descriptors: Foreign Countries, Telecommunications, Telephone Communications Industry, Participant Observation
Ropponen, Timo – Action Learning: Research and Practice, 2008
Nokia is the world leader in mobility, driving the transformation and growth of the converging Internet and communications industries. A truly global business, Nokia makes a wide range of mobile devices and provides people with experiences in music, navigation, video, television, imaging, games and business mobility through these devices. Nokia…
Descriptors: Experiential Learning, Organizational Development, Internet, Telecommunications
Gorjup, Maria Tatiana; Valverde, Mireia; Ryan, Gerard – Journal of European Industrial Training, 2008
Purpose: The purpose of this paper is to examine the quality of jobs in call centres by focusing on the opportunities for promotion in this sector. More specifically, the research questions focus on discovering whether promotion is common practise in the call centre sector and on identifying the factors that affect this.…
Descriptors: Foreign Countries, Information Technology, Computer Mediated Communication, Promotion (Occupational)
Rowold, Jens – Journal of European Industrial Training, 2008
Purpose: This study aims to explore the simultaneous impact of employees participation in non-technical training, technical training, and coaching on subsequent job performance, job involvement, and job satisfaction. Design/methodology/approach: The present study was based on a sample of German call center employees and on a longitudinal,…
Descriptors: Employees, Participation, Job Training, On the Job Training
Suki, Norbayah Mohd; Suki, Norazah Mohd – Campus-Wide Information Systems, 2007
Purpose: Mobile technologies offer the opportunity to embed learning in a natural environment. The objective of the study is to examine how the usage of mobile phones for m-learning differs between heavy and light mobile phone users. Heavy mobile phone users are hypothesized to have access to/subscribe to one type of mobile content than light…
Descriptors: Multivariate Analysis, Telecommunications, Use Studies, Telephone Communications Industry
