Describes how to find accurate, current information about telecommunications industries, products and services, rates and tariffs, and regulatory information using electronic information resources available from the private and public sectors. A sidebar article provides contact information for producers and service providers. (KRN)

Highlights points to consider when choosing an Internet Service Provider. Serial Line Internet Protocol (SLIP) and Point to Point Protocol (PPP) are compared regarding price, performance, bandwidth, speed, and technical support. Obtaining access via local, national, consumer online, and telephone-company providers is discussed. A pricing chart and…

Issues facing a college or university that seeks to change its telephone system are raised in seven chapters. Major topics addressed by this resource guide are: telephone deregulation and changes in the telephone industry, the new technology available, how to manage a system, consultants, financing options, and institutional case studies. Specific…