The National Technical Institute for the Deaf is training post secondary deaf students with different communication skills to use the standard telephone and teleprinter equipment. (Author)

The author describes a special telephone training program at Arcadia High School, Phoenix, Arizona, to give office education students instruction in proper telephone techniques. The self-paced units include voice evaluation, telephone usage, telephone directory usage, telephone spelling, and recording telephone messages. (MF)

This handbook describes the process of developing a curriculum in job search methods for use with refugees. It is based on a workshop, one of a series of four designed to improve the skills of refugee service provider staff. The job club is an innovative approach to providing refugees with skills to find a job by themselves. In the short-term…

A federally-funded cooperative program of in-plant English language instruction for industry workers is reported. Partners in the program were Northern Virginia Community College (Alexandria) and BOAT/U.S., a national business providing goods and services to the boating public. This 60-week workplace literacy program was divided into five 12-week…

This document consists of the five issues of the "Language Association Bulletin" prepared for the 1989-1990 publishing year. The issues contain articles on a variety of subjects related to second language instruction, educational planning, and language planning. Topics include: articulation of foreign language education in New York…