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Meghan Hupe; Linda Van Keuren – Journal of Access Services, 2023
The COVID-19 pandemic impacted libraries tremendously and changed the way services were offered to patrons. Dahlgren Memorial Library was no exception and the library strived to find ways to keep their student assistants employed. This article will discuss how the library trained its student assistants to cover the chat system and work on projects…
Descriptors: COVID-19, Pandemics, Computer Mediated Communication, Library Services
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Houston, Ashuantay; Wineglass Foster, Audrey – Research Management Review, 2021
This case study describes the plans and innovations that contributed to the successful transition from traditional, in-person working to working virtually at Gallaudet University during the COVID-19 pandemic. On March 13, 2020, Gallaudet closed its campus to non-essential employees and transitioned to remote work due to the global coronavirus…
Descriptors: Research Administration, COVID-19, Pandemics, Universities