The retention of student affairs professionals remains a significant challenge for academic institutions, as these professionals play a critical role in supporting student retention and ensuring completion rates. A misalignment between employees' preferred work environments and current institutional policies and traditions hinders the transition…

Teleworking has been utilized within the United States as a reactionary tool to the crises of the times. While it has gained in popularity, it is a topic that has been limited in exploration; there is not much understanding on the topic to date, and research available is limited. However, as institutions have found with the recent pandemic,…

This paper focuses on our experiences as higher education workers and the changing work culture that has resulted in the move to online digital labour. The shift to online and remote teaching has had disastrous impacts on academics' ability to both pursue research, and maintain a work-life balance. Examined in this paper is an understanding of how…

The turbulent environment pushes public administration to its limits, resulting in revolutionary changes. When the pandemic hit the world in early 2020, public administration was faced not only with complex problems, but also tumultuous challenges marked by the emergence of unpredictable events. In the new hybrid world, public administration has…

Informal workplace learning is an essential part of lifelong learning. In recent years, digital technology has come to play an increasingly important role in enabling informal learning at work through various tools and resources. However, as little empirical research exists on informal learning in this context, more knowledge of digital work…

The University of Wisconsin-Madison registrar's office was already well on its way to building a progressive office culture when it took yet another step toward modernity, and opened the door to telecommuting. In this article the authors discuss how it happened when one staff member and her supervisor made the most of an unanticipated opportunity.…

The COVID-19 pandemic impacted libraries tremendously and changed the way services were offered to patrons. Dahlgren Memorial Library was no exception and the library strived to find ways to keep their student assistants employed. This article will discuss how the library trained its student assistants to cover the chat system and work on projects…

COVID-19 has led many to question how education and schooling are supposed to continue in a world of uncertainty. This case follows the journey of Mariam, an Ontario elementary school principal, as she pivoted her leadership while transitioning between in-person and virtual schooling during the COVID-19 pandemic. The case narrative describes the…

The current global pandemic has both highlighted women's leadership effectiveness in times of crisis while also shining a light on the challenges women professionals, particularly working mothers, face. Informed by research and practice, the aim of this manuscript is to offer a call to action--one that offers a more productive approach to…

The coronavirus (COVID-19) pandemic has highlighted the vast opportunities of working and learning digitally. In these exceptional times, where a large part of the workforce has been obliged to work remotely due to home confinement and social distancing measures, gig or crowd-workers have enjoyed a kind of 'home field' advantage: working and…

Telecommuting is currently used in many industries and is celebrated for fostering job satisfaction and increased productivity. However, telecommuting is not widely practiced in K-12 environments. Two departments in AISD implemented pilot telecommuting programs. This report presents survey results from these pilot implementation models and…

This executive summary of "Unlocking the Power of Digital Technologies to Support "Learning to Earning" for Displaced Youth" provides key insights and a roadmap for action from the full report, which itself provides an overview of how digital technologies are being used to support youth's transition from school to work,…

The compendium of solutions is a supporting document to the report "Unlocking the Power of Digital Technologies to Support 'Learning to Earning' for Displaced Youth." The compendium supplements the lessons learned and recommendations outlined in the main report by providing a deeper dive into the context, design, and implementation…

The COVID-19 pandemic offers policymakers the opportunity to rethink early childhood education and childcare in America, and to do a better job of aligning services with the needs and preferences of families. The availability of suitable childcare--affordable and convenient with adequate hours in a desirable environment--is a key component of…

Working at a distance brings several benefits, often offset by several detriments. One aspect of working at a distance is the difficulty in sharing successes and promoting accolades. These successes may be personal, team, program, or institutional. But, as a distance worker it can seem daunting or even futile when attempting to "toot your own…