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Peer reviewedGarland, Ann F.; Saltzman, Marla D.; Aarons, Gregory A. – Evaluation and Program Planning, 2000
Developed a multidimensional scale of adolescents' satisfaction with mental health services with items derived from qualitative interviews about their experiences in services. Results from 180 adolescents indicate the psychometric qualities of the scale. Discusses the four-factor structure and scale reliability. (SLD)
Descriptors: Adolescents, Factor Structure, Mental Health, Psychiatric Services
Peer reviewedGubman, Gayle D.; And Others – Evaluation and Program Planning, 1992
The development and psychometric assessment of a Risk of Hospitalization Scale are described. The scale, designed to help case managers for the seriously mentally ill meet clients' needs, demonstrates satisfactory reliability and validity for 18 vignettes and 60 actual cases. The scale has been adopted for use in New Jersey. (SLD)
Descriptors: At Risk Persons, Caseworkers, Hospitals, Mental Disorders
Peer reviewedRuggeri, Mirella; Greenfield, Thomas K. – Evaluation and Program Planning, 1995
An 82-item multidimensional questionnaire, the Verona Service Satisfaction Scale, was recently developed in Italy to measure client satisfaction with psychiatric services. The scale contains 29 items from the English Service Satisfaction Scale. Psychometric characteristics and test use are discussed. Results support the use of the scale in service…
Descriptors: Community Programs, Cross Cultural Studies, Employment, Evaluation Methods
