This paper studies the service quality (SQ) of higher education institutes (HEI), offering professional courses from the perspective of faculty as they are the service providers as well as a major stakeholder in the educational arena. PHEISQUAL (Professional higher education institute service quality) scale has been developed to measure the…

The early childhood sector in Singapore has witnessed vast changes in the past two decades. One of the key policy aims is to improve classroom quality. To ensure a rigorous evaluation of the quality of early childhood environments in Singapore, it is important to determine whether commonly used assessments of quality are valid indicators across…

This research examines how public school principals in seven U.S. states perceive the proficiency exam they must take and pass in order to evaluate their teachers. The test is centered on the states' primary teaching evaluation system, which is based on Charlotte Danielson's Framework for Teaching. An online survey was developed and 832 out of…

Like instruments used in afterschool programs to assess children's social and emotional growth or to evaluate staff members' performance, instruments used to evaluate program quality should be free from bias. Practitioners and researchers alike want to know that assessment instruments, whatever their type or intent, treat all people fairly and do…

The Islamic higher educations have an important role in producing the qualified graduates. Therefore, the organization of the Islamic higher educations must be coupled with the quality of learning services. Some institutes and universities are optimizing their learning services, while the others tend to choose different service patterns since…

Curriculum-Based Measures in writing (CBM-W) assesses a variety of fluency-based components of writing. While support exists for the use of CBM measures in the area of writing, there is a need to conduct further validation studies to investigate the utility of these measures within elementary and secondary classrooms. Since only countable indices…

Assessment has long been a contentious issue in work-integrated learning (WIL) and cooperative education. Despite assessment being central to the integrity and accountability of a university and long-standing theories around best practice in assessment, enacting quality assessment practices has proven to be more difficult. Authors in this special…

The purpose of this study was to develop and validate an observation measure designed to assess classroom quality in inclusive preschool programs, the Inclusive Classroom Profile (ICP). Developing the rating scale entailed systematic fieldwork in inclusive settings and review of the literature on preschool inclusion. Results from the validation…

This review presents a novel framework for evaluating evidence based on a set of parallel criteria that can be applied to both group and single-subject experimental design (SSED) studies. The authors illustrate use of this evaluation system in a systematic review of 67 articles investigating social skills interventions for preschoolers with autism…

Attention to evaluation quality is commonplace, even if sometimes implicit. Drawing on her 2010 Presidential Address to the American Evaluation Association, Leslie Cooksy suggests that evaluation quality depends, at least in part, on the intersection of three factors: (a) evaluator competency, (b) aspects of the evaluation environment or context,…

Standardized achievement tests that are used for assessment and accountability purposes may not provide reliable and valid outcomes for English language learners (ELLs) because extraneous sources may confound the outcome of assessments for these students. Performance assessments, by contrast, may offer opportunities for these students to present a…

Research Findings: An effective quality rating system will lead to quality assurance and improvement of early childhood education programs. Many studies have been conducted to examine the validity of quality rating instruments in Western countries, but few have been done in China. The present study investigated the effectiveness of the Beijing…

Bracey looks at three well-known assessments--the National Assessment of Educational Progress, the Program of International Student Assessment, and the Trends in Mathematics and Science Study--and concludes that their "instruction-insensitive" design makes them inappropriate as measures of education quality in schools, districts, states,…

For over 30 years survey instruments have been used in colleges of higher education to measure instructional effectiveness. Extensive research has been conducted to determine which items best capture this construct. This research study was triggered by a college of education's enthusiastic but failed attempt to create a new and improved instructor…

Over the last three decades, higher education institutions have found themselves using vernacular that was once chiefly found in business disciplines, such as value-added and competitive advantage. With the rising costs of tuition, newer-generation students are seeing themselves more and more as customers and universities are beginning to adopt…