This study investigates the link between the linguistic principles of implicature and pragmatics and software documentation. When implicatures are created in conversation or text, the listener or reader is required to fill in missing information not overtly stated. This information is usually filled in on the basis of previous knowledge or…

Finds that detection of flaws in a list provides an opportunity to widen perspective on list content, and further opportunity exists when list headings have two meanings. Argues that the list may be represented better by a two-dimensional array. Considers the term "function" used in a list heading, splitting it into its most common…

Argues that technical communication editing is most effective if it deals with structure first, and that structure deficiencies can be detected by applying a range of logical analysis criteria to each text part. Concludes that lists, headings, classifications, and organograms must comply with the laws of categorization and relevant logical…

Lists some of the major typographic variables involved in structured abstracts (containing sub-headings). Illustrates how typography can affect clarity by presenting seven examples that illustrate the effects of these typographic variables in practice. Concludes with a final example of an effective approach. (SR)

Shows how students majoring in technical writing can use the professional vocabularies of their own disciplines (engineering, business, and computer science) to explain literature and gain fresh insights into how writers write. (SR)

Points out that desktop publishing is a metatechnology that allows professional writing students access to the production phase of publishing, giving students hands-on practice in preparing text for printing and in learning how that preparation affects the visual meaning of documents. (SR)

Suggests that cohesion is best understood as a general perceptual phenomenon rather than a purely semantic one. Discusses three types of structural cohesion based on an analysis of technical texts: cohesion produced through thematic progression, parallelism, and graphic devices. (SR)

The readability of technical writing, and technical manuals in particular, especially for second language readers, can be noticeably improved by pairing Theme with Given and Rheme with New. This allows for faster processing of text and easier access to the "method of development" of the text. Typical Theme-Rheme patterns are described, and the…

Describes a study in which 30 letters from corporation executives to shareholders were examined for readability and writing style. Concludes that letters written by executives who were viewed as successful fell into accepted levels of readability. Observes that opening paragraphs tended to be equivocal or positive. Suggests study of shareholder…

Investigates the feasibility of using sub-headings similar to those found in structured abstracts to facilitate the writing and reading of scientific papers. Claims the use of sub-headings: (1) forces the writer to make sure no issue is forgotten; and (2) enables the reader to search for and find information more easily. (NH)

Investigates gerontological research literature to discover what is known about age deficiencies in cognitive processes which might adversely influence instructional text processing. Maintains that, on the basis of findings, tentative guidelines could be given on designing such manuals. Proposes follow-up research to gather more knowledge on the…

Investigates the role that ethos takes in the scientific papers of American glacial geologists. Analyzes the rhetorical strategies of five articles spanning the time period from 1839-1988. Discovers a coherent evolution of rhetorical strategies over this time period. (HB)

Focuses on the nominal expressions in the discourse on management. Finds that these nominals recursively delete not only agent roles but also those of experiencer, object, and goal, and at the same time conflate the interests of researchers and managers. Suggests that management nominals are a particularly intense expression of modernity itself.…

Looks at a sample of instructional documents using Restricted and Elaborated Code and metadiscourse analysis to determine how easily users can read and understand the material. Suggests that the documents do not send a clear message to authors and editors and can be stylistically hard to understand and consequently, the approved standards…

Explores how participant characteristics affect the feedback collected during a reader-focused evaluation of brochures. Notes highly educated participants focused more strongly on the structuring of information. Suggests that it may be more fruitful to investigate the influence of more specific participant characteristics that are more univocally…