Focuses on how typography and color complement and differ from each other in signaling an underlying content structure; the synergism between typography, color, and page layout (use of white space) that aids audience understanding and use; and the characteristics of typography and of color that are most important in these contexts. (SR)

Offers guidelines to help novice hypertext designers construct interfaces that are usable. Discusses windows versus frames, which interaction style to use, how to display text and buttons effectively, and how to use color and tables, diagrams, and animation effectively. (SR)

Shows how visual images and text differ from one another in the extent to which they resemble their referents; kinds of concepts they evoke; precision with which they evoke them; kinds of structures they impose on the information they convey; and degree to which that information can be interpreted by perceptual as opposed to higher level cognitive…

Argues that all the various genres of documents produced in military research and development formulate some sort of problem. Discusses problem formulation and offers a rhetorical map showing their structural relationships to each other. (SR)

Assesses the role of technical communicators in electronic data interchange (EDI). Argues that, as experts in information design, human factors, instructional theory, and professional writing, technical communicators should be advocates of standard documentation protocols and should rethink the traditional concepts of "document" to…

Presents and explains a model for an executive summary which presents correct written information to a business decision maker in an appropriate, readable, useful form. (SR)

Discusses the style and structure of videos. Discusses four models particularly suitable for communicating technical subjects: lecture, demonstration, documentary, and dramatization. Discusses how to select the most appropriate style for a proposed video and offers an example of each of the four basic styles. (SR)

Argues for changes in the way technical communicators design new documentation systems to accommodate readers with impaired vision, mental abilities, and motor control. Recommends use of larger type, careful choice of ink and paper color, use of matte-finish paper, thoughtful page and screen design, and use of contextual aids, priming strategies,…

Discusses the problem of using graphics in international documents, since graphics are not universal unless expressly designed as such. Discusses how to plan international graphics, pitfalls to avoid, wordless instructions, and text. Offers a checklist for cultural and national differences. (SR)

Describes the Information SubTypes and Effects (ISTE) approach, which measures the relationship between the design of a document and the way users handle it. Positions the ISTE method within the broader context of usability testing. Describes its basic approach and some recent applications. Demonstrates that ISTE is a viable instrument for…

Presents a procedure to compose or evaluate structurally sound text, encompassing inclusiveness, exclusiveness, hierarchy, sequence, and language. Offers guidelines for making text structure visible to the reader with headings, format, signals, reminders, and effective paragraphing. (SR)

Discusses design issues for interactive multimedia. Notes that technical communication instructors must consider navigational aids, the degree of control a user should have, audio cues, color and typographical elements, visual elements, and copyright issues. (RS)

Finds that a graphical browser (a graphical representation of the structure of a hypertext document) had no effect on recall, comprehension, or recall of text structure but that it did increase the amount of text read by users and reduced the number of nodes repeated during reading. (SR)