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Johnson, Eric D. M.; Kazmer, Michelle M. – Library Quarterly, 2011
Library scholars and practitioners have frequently reflected on the various factors that in combination make up a hospitable library, but there has been little theoretical synthesis of the notion of the library as a place of hospitality. The hospitality industry provides a rich vein of theoretical material from which to draw definitions of…
Descriptors: Hospitality Occupations, Libraries, Library Services, Definitions
Hohn, Marcia Drew – Office of Educational Research and Improvement, 2001
In this chapter, Marcia Drew Hohn provides an overview of organizational development theory for adult educators interested in applying the lessons of such theory to the strengthening of ABE programs and systems. She begins the chapter with a brief history of the development of organizational theory, noting the progression from a mechanistic…
Descriptors: Total Quality Management, Adult Basic Education, Systems Approach, Adult Literacy