This book, based on the experiences of institutions of higher education, lists print, nonprint, and organizational resources to assist colleges and universities involved in Continuous Quality Improvement (CQI) efforts. The book has 12 sections which provide: (1) an annotated list of campus documents from nearly 100 college campuses putting CQI…

This annotated bibliography lists 36 books, reports, and journal articles on total quality management (TQM). Several discuss the implementation of TQM in the library setting. All but one of the sources were published in 1990 or later. Annotations include major themes and arguments, case studies, contents of collected works, and a number of…

This publication is an annotated bibliography of articles and key organizational sources on Total Quality Management (TQM) in higher education. The list was developed through searches of local and national data bases including Education Resources Information Center (ERIC), Public Affairs Information System (PAIS), Wilson Indexes to Journal…

Focusing on publications that have addressed Total Quality Management at the university level, this annotated bibliogrpahy contains 42 citations. The citations date from 1979 to 1992, with the greatest number in the late 80s and the 90s. Both journal articles and books are included. (NKA)

This packet contains a research synthesis and a collection of six research briefs. The research synthesis, "Effective Schooling Practices: A Research Synthesis, 1995 Update" (Kathleen Cotton), is the third edition of a research-synthesis document on effective schooling practices. It was originally used to support schools receiving training in…

Total Quality Management (TQM) brings together the best aspects of organizational excellence by driving out fear, offering customer-driven products and services, doing it right the first time by eliminating error, and maintaining inventory control without waste. Libraries are service organizations which are constantly trying to improve service.…

A study was conducted to provide vocational educators with resources regarding implementation of Total Quality Management (TQM). Data were gathered through development of a bibliography of resources; a survey of all Oklahoma vocational-technical schools regarding specific industries in their area using TQM components (10 responses); and site…

This annotated bibliography is part of a three-part report on creating high performing schools through organizational and individual learning. It includes such topics as: teachers supporting teachers; educational improvement via total quality management; overcoming barriers to organizational change; the institutionalization of public schools;…

This bibliography is intended to provide lists of useful references, annotated where possible, in areas of concern to institutional researchers and planners. The bibliography covers approximately 400 publications, most published in the 1980s and early 90s. It is organized into the following 17 major topics: accreditation; assessment; budget and…