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Download full textWhitner, Phillip A.; And Others – 1993
The merging of Total Quality Management (TQM) and Involvement Theory into a managerial philosophy can assist student affairs professionals with an approach for conducting work that improves student affairs practice. When merged or integrated, accountability can easily be obtained because the base philosophies of qualitative research, TQM, and…
Descriptors: College Students, Counseling Effectiveness, Evaluation Methods, Higher Education
Fecso, Ronald S., Ed. – 1993
This report of the Panel on Quality Improvement in Student Financial Aid Programs examines the quality control of federal student financial aid programs covered by Title IV of the Higher Education Act of 1965 and offers recommendations calling for sweeping revisions of the present system. The report explores: (1) the quality control practices…
Descriptors: Change Strategies, Federal Aid, Federal Programs, Higher Education
Losak, John; Scigliano, John – 1994
This paper provides a framework for an institutional self study integrating total quality management (TQM) and institutional effectiveness (IE) models within the context of standards of the Southern Association of Colleges and Schools. It highlights the common dimensions in general management principles between TQM and IE and the strategies for…
Descriptors: College Administration, Decision Making, Higher Education, Institutional Administration
Gilmour, Joseph E.; Ammons, Jane C. – 1992
This proposal contains a plan to alter the curriculum at Georgia Institute of Technology for the following reasons: to educate its students in Total Quality Management (TQM) approaches and practice, to develop a major research initiative designed to understand what TQM approaches work and why, to become a major center for the collection and…
Descriptors: College Administration, Curriculum Development, Educational Administration, Educational Improvement
Peer reviewedKillion, Joellen P.; Lanzerotte, J. Kathryn – Journal of Staff Development, 1992
Discusses a study of training and development in noneducational, profit companies that found total quality management the main training topic. Participant evaluations measured training effectiveness. Employees participated in training for personal satisfaction and increased capacity. Private sector trainers expressed concern about the lack of…
Descriptors: Accountability, Business, Elementary Secondary Education, Industry
Chaffee, Ellen Earle; Sherr, Lawrence A. – 1992
This brief report summarizes a longer document with the same title. Many colleges and universities, in responding to public demand for higher education and the external challenges it creates, are employing Total Quality Management (TQM) techniques to improve quality, increase productivity, and decrease cost. The quality improvement process itself…
Descriptors: Administrative Principles, College Administration, Cooperative Planning, Educational Demand
