Descriptor
| Measurement Techniques | 2 |
| Quality Control | 2 |
| Total Quality Management | 2 |
| Charts | 1 |
| Computer Software Evaluation | 1 |
| Courseware | 1 |
| Diagrams | 1 |
| Educational Administration | 1 |
| Flow Charts | 1 |
| Higher Education | 1 |
| Online Courses | 1 |
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| Educational Technology | 2 |
Author
| Fresen, Jill | 1 |
| Macchia, Peter, Jr. | 1 |
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| Journal Articles | 2 |
| Reports - Descriptive | 2 |
| Opinion Papers | 1 |
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Macchia, Peter, Jr. – Educational Technology, 1993
Discussion of the use of Total Quality Management (TQM) assessment tools in educational settings highlights and gives examples of fishbone diagrams, or cause and effect charts; Pareto diagrams; control charts; histograms and check sheets; scatter diagrams; and flowcharts. Variation and quality are discussed in terms of continuous process…
Descriptors: Charts, Diagrams, Educational Administration, Flow Charts
Fresen, Jill – Educational Technology, 2002
Discusses quality assurance for Web-based courses, based on experiences at the University of Pretoria. Topics include evaluation of courseware; the concept of quality, including quality control, quality assurance, and total quality management; implementing a quality management system; measurement techniques; and partnerships. (LRW)
Descriptors: Computer Software Evaluation, Courseware, Higher Education, Measurement Techniques
