Discusses the application of continuous quality improvement principles in the Department of Vocational and Technical Education at the University of Minnesota. Reviews the processes that the department incorporated to implement this program and lists future steps and categories of action. (Author)

Suggests a team approach for effectively and efficiently providing services for postsecondary students with disabilities. Reviews various teaming concepts and presents a framework for a postsecondary disability problem-solving team. (Author/JOW)

The purpose of this qualitative study was to demonstrate and evaluate the incorporation of teambuilding training into a graduate course on transition. A total of 33 students in two different sections of the course participated in six exercises focusing on group development and teambuilding and a group simulation. Students provided input about…

Focuses on the emergence of the quality movement (Total Quality Management and Continuous Quality Improvement) and the implications for educational organizations. Examines challenges represented by efforts to transform the educational system and apply quality concepts to vocational special needs populations. (JOW)

Principles of quality management applicable to education for secondary special populations include process orientation, cascading, top commitment, vertical/horizontal communication, continuous improvement, shared vision, primacy of customers, investment in people, constancy of purpose, and shared goal setting. (JOW)

A study of 27 Fortune 500 companies established benchmarking as a continuous quality improvement tool used in implementing exemplary work force diversity practices. Applicable in educational settings as well, it is a lifelong educational process for the individual and the organization. (JOW)

Quality Implementation in Transition is a framework designed to guide transition specialists and administrators in the implementation of total quality management. The framework uses the tenets set forth by W. Edwards Deming and is intended to help professionals facilitate change within transition programs. (Author/JOW)

A strategic approach for establishing continuous quality improvement (CQI) efforts in vocational special needs education includes defining CQI and building a rationale for its use, establishing a quality council, developing short- and long-range goals, and implementing CQI-related practices and principles. (Author)

Total quality management fits naturally with service to vocational-technical special needs students. Conception of the institution as a learning organization requires core competencies: shared vision, personal mastery, mental models, team learning, and systems thinking. (JOW)

Application of total quality concepts in vocational education means beginning with students' characteristics, goals, and perceptions. Challenges include accepting a user-based and value-based definition of quality and recognizing the multifaceted needs of diverse students and the resulting complex definitions of quality. (JOW)