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Direct linkIngela Bäckström; Pernilla Ingelsson; Anna Mårtensson; Kristen M. Snyder – Quality Assurance in Education: An International Perspective, 2024
Purpose: The purpose of this paper is to explore existing and desired methodologies for systematic quality work to promote quality in preschools from the principal's perspective. Design/methodology/approach: A collaborative approach was used in this research project, and principals were asked to complete portfolio assignments. Their answers to…
Descriptors: Preschools, Preschool Education, Educational Quality, Administrator Attitudes
Sfakianaki, Eleni; Kaiseroglou, Nikolaos; Kakouris, Andreas – Quality Assurance in Education: An International Perspective, 2023
Purpose: Primary education (PE) forms the foundation of high-quality education systems, but it is often underestimated. This paper aims to develop and empirically validate a measurement instrument to study the current stage of total quality management (TQM) implementation in PE. Design/methodology/approach: This study developed a seven-dimensional…
Descriptors: Quality Assurance, Total Quality Management, Primary Education, Measures (Individuals)
Gonzalez Aleu, Fernando; Granda Gutierrez, Edgar Marco Aurelio; Garza-Reyes, Jose Arturo; Garza Villegas, Juan Baldemar; Vazquez Hernandez, Jesus – Quality Assurance in Education: An International Perspective, 2021
Purpose: The purpose of this paper is to evaluate a continuous improvement project (CIP) at a Mexican university designed to increase engineering graduate student loyalty. Design/methodology/approach: A plan-do-check-act problem-solving methodology was implemented, and a SERVQUAL survey was conducted on 67 master's engineering students. Findings:…
Descriptors: Foreign Countries, Universities, Engineering Education, Graduate Students
Soria-García, José; Martínez-Lorente, Ángel Rafael – Quality Assurance in Education: An International Perspective, 2020
Purpose: The purpose of this paper is to investigate how quality culture influences the relationship between total quality management (TQM) and secondary school students' perceived service quality (PSQ). Design/methodology/approach: The authors underpin research to analyse the effect of quality culture and TQM practices on PSQ. The sample included…
Descriptors: Quality Assurance, Total Quality Management, Secondary School Students, School Culture
Benz-Camino, Mariechen; Ramírez-Valdivia, Martha T.; Morales-Casetti, Marjorie; Sirias, Danilo – Quality Assurance in Education: An International Perspective, 2023
Purpose: This paper aims to present the lessons learned during the design and implementation of a quality assurance system (QAS) in an academic unit and considers the regulatory changes to institutional accreditation in Chilean higher education, the international standard ISO 21001:2018, and the stakeholders' requirements.…
Descriptors: Quality Assurance, Educational Quality, Accreditation (Institutions), Higher Education
Brinia, Vasiliki; Poullou, Vasiliki; Panagiotopoulou, Angeliki-Rafailia – Quality Assurance in Education: An International Perspective, 2020
Purpose: This paper aims to explore the perceptions of pre-school educators for the application of total quality philosophy in kindergartens in the prefecture of Corinthia, Greece. Dimensions, such as the adoption of quality philosophy in the pre-school unit by the superiors, the active participation of teachers in decision-making and human…
Descriptors: Educational Quality, Preschool Teachers, Teacher Attitudes, Kindergarten
Fernández-Cruz, Francisco José; Rodríguez-Mantilla, Jesús Miguel; Fernández-Díaz, Ma José – Quality Assurance in Education: An International Perspective, 2019
Purpose: A growing number of schools are now implementing quality management systems (QMS). As a result, studies are being conducted to assess the educational benefits of these systems and their capacity to identify areas for improvement in school processes and performance. The purpose the present study is to assess the impact of ISO:9001…
Descriptors: Standards, Total Quality Management, Program Implementation, Educational Benefits
Markowitsch, Jörg – Quality Assurance in Education: An International Perspective, 2018
Purpose: The purpose of this paper is to clarify the concept of "school quality management culture" in relation to the general notion of "school organizational culture" and to review empirical studies that scrutinised the relation between organisational culture and quality management practices in education and business.…
Descriptors: Educational Quality, Quality Assurance, School Culture, Vocational Education
LeMahieu, Paul G.; Nordstrum, Lee E.; Greco, Patricia – Quality Assurance in Education: An International Perspective, 2017
Purpose: This paper is one of seven in this volume that aims to elaborate different approaches to quality improvement in education. It delineates a methodology called Lean for Education. Design/methodology/approach: The paper presents the origins, theoretical foundations, core concepts and a case study demonstrating an application in US education,…
Descriptors: Quality Assurance, Educational Quality, Educational Improvement, Case Studies
Networked Improvement Communities: The Discipline of Improvement Science Meets the Power of Networks
LeMahieu, Paul G.; Grunow, Alicia; Baker, Laura; Nordstrum, Lee E.; Gomez, Louis M. – Quality Assurance in Education: An International Perspective, 2017
Purpose: The purpose of this paper is to delineate an approach to quality assurance in education called networked improvement communities (NICs) that focused on integrating the methodologies of improvement science with few of the networks. Quality improvement, the science and practice of continuously improving programs, practices, processes,…
Descriptors: Quality Assurance, Educational Quality, Educational Improvement, Total Quality Management
Rodriguez, Janette; Valenzuela, Madonna; Ayuyao, Nunilon – Quality Assurance in Education: An International Perspective, 2018
Purpose: Critical success factors (CSFs) in total quality management (TQM) implementation are vital to the quality improvement of organizations, including higher education institutions (HEIs). The present study aims to attempt to develop a TQM paradigm contextualized to HEIs in the Philippine setting. Design/methodology/approach: A total of 309…
Descriptors: Foreign Countries, Total Quality Management, Higher Education, Educational Quality
Psomas, Evangelos; Antony, Jiju – Quality Assurance in Education: An International Perspective, 2017
Purpose: The purpose of this paper is to determine the main total quality management (TQM) elements adopted and the respective results achieved by higher education institutions (HEIs) in Greece. Design/methodology/approach: A research study was designed and carried out in private sector Greek HEIs. Fifteen HEIs were approached through interviews…
Descriptors: Foreign Countries, Total Quality Management, Higher Education, Statistical Analysis
Arribas Díaz, Jorge Antonio; Martínez-Mediano, Catalina – Quality Assurance in Education: An International Perspective, 2018
Purpose: The purpose of this study is to evaluate the application of quality management systems (QMS) based on international standards of quality in education (ISO 9001:2008) and ascertain the influence of this quality model on primary and secondary schools in Spain. Design/methodology/approach: The study was conducted in 26 publicly funded,…
Descriptors: Foreign Countries, Total Quality Management, Educational Quality, International Organizations
Balzer, William K.; Francis, David E.; Krehbiel, Timothy C.; Shea, Nicholas – Quality Assurance in Education: An International Perspective, 2016
Purpose: The purpose of this paper is to synthesize the accumulated body of research on Lean in higher education, draw conclusions to help guide successful Lean implementations and propose future research directions to establish a rich base of knowledge that informs both practice and research. Design/methodology/approach This literature review…
Descriptors: Higher Education, Educational Quality, Strategic Planning, Educational Improvement
Dumond, Ellen J.; Johnson, Thomas W. – Quality Assurance in Education: An International Perspective, 2013
Purpose: The purpose of this paper is to provide insight into quality management for business education. The paper provides business schools and Association to Advance Collegiate Schools of Business (AACSB) with information about two different quality standards and suggests how the AACSB accreditation process might be strengthened--thereby…
Descriptors: Accreditation (Institutions), Audits (Verification), Administrators, Educational Quality
