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Download full textSun Wei; Guozhen Yin – Journal of Education and Learning, 2024
The large-scale online teaching amid the pandemic triggered increasing concern over online teaching management and quality assurance. Take the theory of Total Quality Management (TQM) as guidance, a Chinese higher education institution (CHEI) built a multi-level, multi-link, and multi-dimensional teaching quality monitoring system (Online Teaching…
Descriptors: Online Courses, Total Quality Management, Quality Assurance, Educational Quality
Cheng, Jingyi; Li, Shunhang; Draissi, Zineb; Qi, Zhanyong – International Journal of Higher Education, 2022
Total Quality Management is a concept which any educational institution can attain through a variety of critical success factors. This concept is one of the steps necessary to maximize success in improving quality in higher education institutions. Hence, this qualitative study used a semi-structured interview, endeavors to identify and analyze…
Descriptors: State Universities, Total Quality Management, Educational Improvement, Educational Quality
Direct linkJuhi Kamakoty; Sandeep Singh – SAGE Open, 2023
This paper studies the service quality (SQ) of higher education institutes (HEI), offering professional courses from the perspective of faculty as they are the service providers as well as a major stakeholder in the educational arena. PHEISQUAL (Professional higher education institute service quality) scale has been developed to measure the…
Descriptors: Higher Education, Educational Quality, Measures (Individuals), Test Construction
Cheah, Lee Fong; Cheng, Ming Yu; Hen, Kai Wah – Studies in Higher Education, 2023
Several studies in higher education have attempted to study the impact of quality management practices on organisational innovation processes and outcomes in higher education institutions (HEIs). However, there is relatively limited research examining the impact of multidimensional quality management practices (QM-practices) on academics'…
Descriptors: Educational Quality, Correlation, College Faculty, Foreign Countries
Bula, Andrew – Journal of Practical Studies in Education, 2021
Associate Professor Dr. M. Murat Erguvan has 28 years of teaching and administrative experience in various countries and positions such as programme coordinator, dean, vice rector for education, research and/or external affairs. He has been with the International Black Sea University (IBSU), in Tbilisi, Georgia, a country located at the…
Descriptors: Interviews, College Faculty, Teacher Attitudes, Total Quality Management
Abou-El-Sood, Heba; Ghoniem, Waleed – Accounting Education, 2022
In this study, we explore actual and perceived effectiveness of accounting education (AE) pre/post the application of total quality management in Egypt, which constitutes an interesting educational context. In a mixed-methods approach, we examine the effect of applying quality measures on accounting-major senior students' performance, measured by…
Descriptors: Total Quality Management, Accounting, Professional Education, Educational Quality
Dirkse van Schalkwyk, Riaan; Maritz, Jeanette; Steenkamp, Rigard J. – Quality in Higher Education, 2021
The need for private higher education in South Africa is reflected by the explosive growth of newly registered private higher education institutions. This is coupled with a need for corporate quality management of service quality for students and academics. This article elaborates on service quality from a corporate sociotechnical perspective. The…
Descriptors: Educational Quality, Private Colleges, Higher Education, Corporations
Aljuhani, Ahmed – ProQuest LLC, 2019
The purpose of the study was to identify the challenges to successful total quality management (TQM) implementation in Saudi higher education institutions (HEIs) according to the perspectives of faculty members. A quantitative study was conducted to identify the demographic independent variables of faculty members (i.e., years of experience,…
Descriptors: Total Quality Management, College Administration, Higher Education, Human Resources
Cruells Cadevall, Montserrat; Roca Vallmajor, Antoni; Escaja Sánchez, Núria; Fernández González, Javier; Garrido Ponce, José Antonio; Giménez Farreras, Jaume; Llauradó Tarragó, Montserrat; Rodriguez Raurell, Laura; Marcos, Josep Oriol Bernad; Arias, Carla Escobar; Vinent, Nuria López; Gratovil, Ma Lluisa Sagristà; Aragay, Carme Navarro – Journal of Technology and Science Education, 2017
In scientific and technical degrees, the opinion of the final employers on the given subjects is really important. For this reason, the Quality Committee (CQ) of the Faculty of Chemistry of the University of Barcelona prepared a survey for chemical, engineering and pharmaceutical companies asking about the academic training required by the…
Descriptors: Foreign Countries, Surveys, Competence, Comparative Analysis
Al-Din, Hesham Moustafa Kamal; Abouzid, Mohamed Mahmoud – Journal of Education and Practice, 2016
This study aimed to identify the implementing degree of Total Quality Management (TQM) principals by Academic Departmental Heads (ADH) at the Najran University from faculty members' perspectives. It also aimed to determine significant differences between the average estimate of sample section of faculty members about the implementing degree of TQM…
Descriptors: Foreign Countries, Total Quality Management, Program Implementation, Department Heads
Chawla, Saniya; Lenka, Usha – Journal of Workplace Learning, 2015
Purpose: This paper aims to study the antecedents and consequences of learning organizations (LOs) in Indian higher educational institutes. Design/methodology/approach: The methodology used is survey-based. Primary data were collected from 300 faculty members of Indian higher educational institutes. Findings: It was found that all the variables,…
Descriptors: Foreign Countries, Organizational Culture, Learning, Higher Education
Aminbeidokhti, Aliakbar; Jamshidi, Laleh; Mohammadi Hoseini, Ahmad – Studies in Higher Education, 2016
Many scientists have suggested that both total quality management (TQM) and organizational learning can separately and effectively reinforce innovation. But is there any relationship between TQM and organizational learning? This study has two main purposes: (1) determining the causal relationship between TQM, organizational learning and…
Descriptors: Total Quality Management, Innovation, Surveys, Correlation
Brown, Barb; Dressler, Roswita; Eaton, Sarah Elaine; Jacobsen, Michele – Canadian Journal of Action Research, 2015
In this article, action research is explored as a process for instructor reflection, professional learning and collaboration. The context for the professional learning was the teaching of graduate level education courses in which action research, in conjunction with a cohort-based, collaboratory approach to learning, was used to facilitate…
Descriptors: Action Research, Faculty Development, Teacher Collaboration, Graduate Students
AbdulAzeez, Abbas Tunde – Journal of Education and Practice, 2016
This research investigated total quality management practices and quality teacher education in public tertiary institutions in Lagos State. The study was therefore designed to analyse management practices in Lagos state tertiary institutions through total quality management structural framework. The selected public tertiary institutions in Lagos…
Descriptors: Foreign Countries, Total Quality Management, College Administration, Public Colleges
Sahney, Sangeeta – International Journal of Educational Management, 2016
Purpose: Educational institutes must embrace the principles of total quality management (TQM) if they seek to remain competitive, and survive and succeed in the long run. An educational institution must embrace the principles of quality management and incorporate them into all of their activities. Starting with a theoretical background, the paper…
Descriptors: Higher Education, Total Quality Management, Models, Foreign Countries
