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Casey, Michelle M.; Prasad, Shailendra; Klingner, Jill; Moscovice, Ira – Journal of Rural Health, 2012
Context: Quality measures focused on outpatient settings are of increasing interest to policy makers, but little research has been conducted on hospital outpatient quality measures, especially in rural settings. Purpose: To evaluate the relevance of Centers for Medicare and Medicaid Services' (CMS) outpatient quality measures for rural hospitals,…
Descriptors: Expertise, Hospitals, Measurement Techniques, Surgery
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Ramalhoto, M. F. – European Journal of Engineering Education, 1999
Introduces a special theme journal issue on research and education in quality control, maintenance, reliability, risk analysis, and safety. Discusses each of these theme concepts and their applications to naval architecture, marine engineering, and industrial engineering. Considers the effects of the rapid transfer of research results through…
Descriptors: Engineering Education, Higher Education, Maintenance, Management Systems
Massachusetts Career Development Inst., Springfield. – 1998
This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. The booklet contains seven sections that cover the following topics: (1) meaning of total quality management (TQM); (2) the customer; (3) the organization's culture; (4) comparison of management…
Descriptors: Adult Education, Decision Making, Employer Employee Relationship, Management Teams