The main projection of vocational high school graduates is to work. To be able to make graduates ready to work, schools must know what graduates need to enter the world of work so that they can produce graduates who meet customer expectations, which in this case are industry and business players. The application of total quality management as a…

This research aimed to determine teacher qualification requirements of pre-schools implementing national and international pre-school programs in Turkey. Data were obtained from job vacancy advertisements of preschools published on the most popular job search sites, on the websites of pre-schools, and in newspapers. A total of 237 pre-school…

This Reflection Guide summarizes the findings of a Carnegie Foundation project to understand how executive leaders in education transform their organizations to be capable of producing new levels of system performance through the use of improvement science principles. Described here are the key dispositions, core practices, and levers of…

Business subjects in higher education are critical for solving today's global business challenges, but the curricula of such subjects must be designed with a focus on constructive alignment. This study aimed to introduce the application of constructive alignment in business subjects. The study provides a lens for understanding the various…

This account of practice details how an action learning methodology was successfully implemented within a corporate business environment in order to aid its emergence from bankruptcy. The need to quickly develop and adopt new knowledge and business practices was critically important to the survival of the business. The business had been…

The boundaries between accounting and technology is becoming fuzzier as accounting companies are becoming consulting companies. Digital economies are changing business models and companies that do not adept can become obsolete very fast. Even professional organizations are recommending using technology to modernize, automate and expedite…

The purpose of the paper was to identify quality dimensions through which the service quality performance concerning TQM implementation in a Higher Education context could be measured from external customers' perspectives. The paper opted for a research survey with an instrument developed on a 5-point Likert-scale of five quality dimensions…

Purpose: This paper aims to present the lessons learned during the design and implementation of a quality assurance system (QAS) in an academic unit and considers the regulatory changes to institutional accreditation in Chilean higher education, the international standard ISO 21001:2018, and the stakeholders' requirements.…

This study sought to examine the role of organizational legitimacy and ethical leadership in organizational hypocrisy, as well as to better understand its potential consequences in the school environment. The causal relations of organizational legitimacy, ethical leadership, organizational hypocrisy, and perceived work-related outcomes…

Associate Professor Dr. M. Murat Erguvan has 28 years of teaching and administrative experience in various countries and positions such as programme coordinator, dean, vice rector for education, research and/or external affairs. He has been with the International Black Sea University (IBSU), in Tbilisi, Georgia, a country located at the…

In recent decades, there has been a growing body of research that highlights local education authorities (LEA) as potential contributors to support school capacity building and result development. Despite this, there are few empirical studies that have explored what effects different strategies and policy actions from the LEAs actual have over…

Purpose: In the current education context, quality management has increasingly become a key element and more educational organizations are deciding to implement a Quality Management System. Because there are so few studies on the impact that implementation has on educational institutions, the main objective of this paper is to profile educational…

Purpose: This paper aims to explore the perceptions of pre-school educators for the application of total quality philosophy in kindergartens in the prefecture of Corinthia, Greece. Dimensions, such as the adoption of quality philosophy in the pre-school unit by the superiors, the active participation of teachers in decision-making and human…

Continuous improvement is "an embedded behavior within the culture of a school that constantly focuses on the conditions, processes, and practices that will improve teaching and learning." The phrase has been part of the lexicon of school improvement for decades, but real progress is rare. Based on its observations of about 5,000…

The concept of TQM is really needed by educational institutions, considering the needs and user satisfaction are the main goals of services in an educational institution. The synergy of student expectations and campus interests will be achieved if academic services are carried out by prioritizing aspects of quality, adequate facilities, and…