The objectives of this study were to study (i) the excellence in quality management of basic schools in the Nonthaburi Provincial Administrative Organization, (ii) the innovative organization of basic schools at the Nonthaburi Provincial Administrative Organization, and (iii) the excellence in quality management affecting the innovative…

This playbook addresses the "how" in the continuous improvement process, focusing on schools and communities. It is a step-by-step guide for superintendents, principals, staff, and communities on how to engage in the school continuous improvement cycle while recognizing the unique assets and challenges of communities and their schools.…

Purpose and Method of Study: This study aimed to identify and describe how Total Quality Education (TQE) facilitated continuous quality improvement practices within online and distance learning programs at Christian higher education institutions. This research was a qualitative multiple case study of six institutions that were members of the…

Currently, in the education of adults, including through the studies at the university programs of professional master's degrees, there is an emphasis on initiation into quality management. Quality management, in turn, contributes to the efficiency of the educational process as a whole. Our study also includes the variable education for…

Higher education (HE) is a challenging area for quality professionals because of its highly complex operational nature. While neither quality management (QM) in HE nor applications of analytics in QM is a new research discipline, few studies have examined the applications of analytics in the context of QM in HE. This study calls for more attention…

Throughout the last 30 years, many European countries have 'modernized' their governance of education. For the Central European school systems of Austria and the German Bundesländer it has been claimed that this 'modernization' was characterised by a sequence of reform 'waves' which culminated in introducing 'evidence-based governance' models…

Ongoing seismic events in global society have increased demands on organizations to change their focus on profit maximization alone to becoming a social enterprise that follows humanistic management (serving the common good) principles. Coincidentally, business schools are under pressure to teach humanistic management principles in their…

This study investigated the role of accreditation in early childhood education quality management in Jakarta Province, Indonesia. We used purposive sampling to secure four participants, two school principals from two early childhood schools (Pendidikan Anak Usia Dini, referred to as "PAUD"), one assessor for early childhood education in…

Evaluation is a critical component of continuous improvement in education. Robust evaluations enable engaged parties to determine program and intervention impact on key outcomes, identify areas for improvement, and guide future actions. Additionally, as educational systems increasingly focus on data-driven decisionmaking, evaluation becomes even…

Purpose: The purpose of this paper is to explore existing and desired methodologies for systematic quality work to promote quality in preschools from the principal's perspective. Design/methodology/approach: A collaborative approach was used in this research project, and principals were asked to complete portfolio assignments. Their answers to…

The importance of adequate risk management is growing, whereas quality management unifies all managerial processes to direct and manage activities toward the achievement of organisational goals. The goal of this study is to validate the relevance of the link between the application of quality management principles and risk management maturity.…

Total quality management (TQM) in education is a management theory that directs service providers to carry out quality improvement programs on an ongoing basis that focuses on achieving customer satisfaction in improving the quality of learning. This aim study analyzed the relationship between total quality management and teacher performance in…

Inequities in education, health care, and other social services are often rooted in systemic challenges that organizations must work together to address. If not done with a focus on advancing equity, improvement efforts risk reproducing or exacerbating inequities instead of eliminating them. In response to this need, Shift, an organization…

Purpose: Primary education (PE) forms the foundation of high-quality education systems, but it is often underestimated. This paper aims to develop and empirically validate a measurement instrument to study the current stage of total quality management (TQM) implementation in PE. Design/methodology/approach: This study developed a seven-dimensional…

Although the student satisfaction literature has been well-established, critical drivers of student satisfaction amid the COVID-19 pandemic require further investigation. Therefore, drawing upon expectation-disconfirmation theory (EDT) and protection motivation theory (PMT), we propose a conceptual model incorporating service quality and perceived…