This guide discusses aspects of training from a learner oriented viewpoint. Areas discussed include the teaching and learning processes, communication, student objectives and motivation, involving the student, visual aids, testing, effective speaking, classroom techniques, and programed instruction. (pt)

Since trainers are not typically chosen for their ability to teach, five concepts are offered to facilitate teaching them the necessary skills: learning is a self-activity; training is designed to overcome a deficiency; real-world training is best; involvement improves retention; and trainees want to learn. (AG)

Debunks 10 myths about instructor training: platform skills are supremely important; enthusiasm is essential; technical people are terrible instructors; practice makes perfect; videotaping improves skills; watching good instructor is good way to learn; student evaluations will improve instructors; good instructors can overcome bad design; good…

Techniques are offered to help the trainer resolve the problems caused by the presence of experienced employees with new employees in one classroom. Ego protection is the key for dealing with both types of trainees. Systems that get feedback from all the students encourage cooperation toward a common goal. (Author/AJ)