Discusses the systematic approach to training, how this approach increases training impact, and how it evolved and identifies the four components of this approach, describing three components in detail--pretraining briefing sessions, review of individual training objectives, and group followup. (MBR)

Describes the use of a self-study videocassette course on planning and presenting video training to teach organizational subject matter experts (SMEs) how to develop training materials on videotape. A preproduction timetable is included which lists events and when they should be scheduled prior to production day. (MBR)

Describes a collection of techniques used to increase use of skills learned in a training program for the staff of a motor freight common carrier company; briefly summarizes nature of the training program, its rationale, target population, content and delivery methods; and summarizes the training program's effects on employee performance. (MBR)

The goal of this training manual is to encourage citizenship training for individuals with developmental disabilities when such training is indicated. It is intended to be used by interdisciplinary teams and trainers throughout the service delivery system. The manual begins by outlining a philosophy of service delivery, listing some of the basic…

This guide offers suggestions for implementing role plays to teach conflict resolution skills and provides a variety of role plays useful in different settings. It describes how to effectively prepare for role plays, how to implement role play strategies, and how to debrief and provide feedback to role play participants. Potential problems are…