Only a small portion of librarians have been trained to lead efforts in diversity awareness and training. This study, consisting of surveys and interviews, explored diversity training of librarians and the impact that training has on their efforts to promote cultural competency at their libraries. (Contains 6 figures.)

No matter how cutting edge (and nicely funded) one's library is, there is always something cooler and more efficient on the horizon. Granted, not all new technology may be necessary in the library. But chances are one is going to want to get something--RFID (radio frequency identification), text reference, downloadable content, gaming,…

Moving into a library management position can feel like a daunting and solitary pursuit. Graduate school courses in management are expensive and often hard to find, and even having a mentor at hand is no guarantee of a successful transition. To help library managers improve their skills and acumen, renowned speaker and trainer Hakala-Ausperk…

Children's and young adult librarians are crucial links to effective learning for students. This straightforward handbook is filled with nuts-and-bolts advice on the best ways to help young people with their homework, no matter what the assignment. Carol F. Intner, a certified English teacher and experienced tutor, concentrates on the practical,…

Current trends in librarianship in higher education have indicated an increasing tutoring role for librarians in the online environment. This article examines how the role of the e-tutor is outlined in selected online learning literature before progressing to examine the implications for librarians of fulfilling the demanding e-tutoring role by…

The "New South Wales Learning 2.0" training program is being made available to the entire NSW public library work force of over 2300 people in 2008-2009. This paper is a snapshot of the impact of the course as at September 2008, five months after it was launched. It explores how the training impacted on the staff skill levels, knowledge,…

This study aims to develop a systematic patent training program using patent analysis and citation analysis techniques applied to patents held by the University of Saskatchewan. The results indicate that the target audience will be researchers in life sciences, and aggregated patent database searching and advanced search techniques should be…

Dogs are indeed people's best friends. A majority of owners report that their dog is a "member of the family," and that acceptable canine behavior and optimal care are high priorities for them. The human-animal bond, the close connection between people and their pets, is forged by positive interactions, but unacceptable canine behaviors that…

The effective use of library student staff offers an opportunity to model both library instruction and student participation. This book details the process of effectively training student library staff. Chapter 1 lays the groundwork by helping the librarian determine the main functions and needs of the library, the role of library student staff,…

This annotated bibliography recommends 58 readings in 9 categories from the training literature for reference librarians: (1) overviews; (2) establishing an atmosphere to facilitate learning; (3) assessing needs; (4) defining competent performance; (5) writing training objectives; (6) selecting training methodologies; (7) maintaining skill levels;…

At Valparaiso University's main library, the Christopher Center for Library and Information Resources (formerly the Moellering Library), student employees are an integral part of day-to-day operations. Students work at the reference desk and must be able to handle reference questions. Since the fall 2000 semester, the Reference Services Librarian…

This extensive annotated bibliography of publications on library materials preservation lists conference proceedings, program reports, and articles on a broad spectrum of topics including: (1) standards; (2) selection for preservation; (3) commercial library binding; (4) conservation treatments; (5) reformatting; (6) research; (7) emergencies; (8)…

This SPEC Kit and Flyer focus on the extent to which Association of Research Libraries (ARL) libraries engage in formal or organized customer service programs. Seventy-five out of the 121 member libraries responded to the customer service program survey (61%). The SPEC Flyer discusses results in terms of customer service program characteristics,…

This paper is addressed to librarians and information managers who, as one of the many activities they routinely perform, frequently publish information in such formats as newsletters, manuals, brochures, forms, presentations, or reports. It is argued that desktop publishing--a personal computer-based software package used to generate documents of…

This is a detailed review of an in-depth action research training model and an investigation of how that model, supported through virtual and personal guidance from an academic researcher, served to impact the instructional practice of a small sample of school library media specialists (SLMSs). The researcher operates in the third dimension,…