This article explains a two-part plan, created by the people at the Public Library of Charlotte & Mecklenburg County (PLCMC), to help staff members keep up with the sea change of technology. A core competencies training program was developed. This keeps workers afloat by providing them with the technology skills they need to support the change…

The article describes the sound page system, a relatively new training tool, that has technical information on one side of a plain sheet of paper and recorded sound on magnetic film on the other side. Trainees can use the system for self-study, thereby reducing formal classroom training. (Author/JB)

The problems encountered in training a salesman are unique. An all-encompassing knowledge of everything a salesman comes in contact with is needed. The Knutsford Centre, run by the United Commercial Travellers Association, uses individualized courses to meet this need and to enable salesmen to progress from bad selling to good. (DS)

For detailed information that needs to be retrieved occasionally before being memorized, individualized instruction is the key. Unfortunately, many executives confuse the term with the program instruction which they studied in the early 1960s. Information is provided to help the trainer convince management that self-paced learning succeeds, and…