Training can be the most important benefit included in the purchase of a franchise. Several of these training programs used by franchise sellers (Castro Convertibles, Roto-Rooter, H and R Block, Dunhill Personnel Systems Inc., Carvel, Holiday Inns, Sheraton Inns Inc., McDonald's) are discussed. (Author/BP)

Continuation of a two-part feature on how the exigencies of recession can spark a change of training direction from activity to results. (See CE 512 717 for part one.) (JOW)

Four ideas to improve the results of training are: choose students carefully, utilize pre-training preparation, be supportive, and employ a scheduled follow-up and evaluation. (Author/BP)

This article offers 14 practical guidelines that can help pave the way to credibility for the training department in an organization. (Author)

Competency models involve a methodology that demonstrates the validity of the model's standards: are people who have the competencies better managers than those who do not? Competency models should no longer be regarded as a panacea and should be only one of the tools used by trainers. (JOW)

The Senior Managers Program of the U.S. Department of Education integrates training with on-the-job application of skills to provide a more effective learning environment and immediate results. Each training workshop is followed by an intervention in the participant's work unit, and teams work on agency problems identified by high-level officials.…

Video tape recording systems are used in a variety of ways in training programs for commerce and industry. A questionnaire, which drew responses from about 200 companies, identified the advantages as well as the problems of video tape usage. Many of its uses in training of industrial and sales personnel involve role playing, which in itself…

Twelve training experts discuss their views on the efficacy of sales training in relation to organizational budget and sales success. (WL)

Of the 233 facilitators trained between August 1979 and January 1985 to introduce the /I/D/E/A/ Principals' Program to principals in their local areas, 206 completed a training program evaluation form. From this form the facilitator trainers obtained data concerning factors affecting the effectiveness of facilitator training programs. Ratings were…

Article outlines the benefits of an organized induction program for manpower development. (GB)

Asserts that an effective training technique would be to combine the case method approach with film-based simulation techniques. (DS)

In keeping with the current trend in business education, this book adopts a "systems" approach to training. Objectives are first defined, and then training theories and techniques are used to reach them. Economic and behavioral aspects of training are discussed and many new techniques such as sensitivity, motivational, and human relations training…

Fourth in a series on public personnel administration, this book discusses problems in personnel and organizational development (OD) and the resources potentially available to solve them, then indicates some of the ways in which employee development might be facilitated. Basic steps in the systems approach to development are outlined, followed by…

This anthology contains 16 papers devoted to 3 aspects of human resources development (HRD): the institutional perspective on learning for development, the key actors in HRD, and the role of HRD in improving individual and organizational performance. The papers are: "Human Resources Development and Adjustment" (Kanawaty);…

The speech communications professionals who are involved in training and consulting need to conceptualize and talk about their activities as communication educators--not as trainers. Clients should be taught to make interpretive choices appropriate to their rhetorical environment, in addition to learning basic skills. As educators in the corporate…