Purpose: The purpose of this paper is to examine the factors that drive a firm's decision to invest in training in India's IT-enabled services/business process outsourcing (ITeS/BPO) sector. It aims to consider a much-neglected area and an often-cited need to consider external factors, especially the needs of an organisation's clients in a firm's…

Review of the current state of human-resource-development literature includes definitions, models, and dominant biases. The review concludes that the literature is fragmented and reflects a diverse range of issues and opinions. (73 references) (SK)

This paper suggests ways in which a day care director can construct a relevant training program for day care staff members. The training program is discussed under four main sections: (1) Ground Rules for Developing a Training Program, (2) The Interest Area Survey, (3) Short Range Planning, and (4) Long Range Planning. Central to this training…

All organizations need someone who is clearly responsible for training people to do their present tasks properly, educating certain employees so they can assume greater responsibilities in the future, and developing people and entire organizations for the future. (CT)

Since need analysis represents the basic foundation for awarding financial aid, Ohio established a committee to acquaint new financial aid administrators and support staff with the uniform methodology and the construction of student budgets. Workshops are described and evaluated and schedules are provided. (MLW)

This anthology contains 16 papers devoted to 3 aspects of human resources development (HRD): the institutional perspective on learning for development, the key actors in HRD, and the role of HRD in improving individual and organizational performance. The papers are: "Human Resources Development and Adjustment" (Kanawaty);…

This training guide is designed to aid Head Start staff in exploring personal understandings of health and wellness and to further their contribution to the health of coworkers, children, and families. It explains the importance of health to Head Start's mission--to encourage social competence; promote the development of personal definitions of…

This sourcebook was developed to provide school personnel with efficient and effective access to information on available training products. It should be viewed as a resource to increase awareness and understanding of new products--products that train personnel in setting program goals, planning for development, and performing evaluation. There…