This paper draws on personal reflection of coaching experiences and learning as a coach to consider the relevance of these approaches in a management context with a group of four healthcare staff who participated in a pilot coaching project. It explores their understanding of coaching techniques applied in management settings via their reflections…

This chapter explores how coaching equips managers and supervisors to be successful in the 21st-century workplace. Coaching has benefited these professionals by providing them with viable tools to enhance the leadership and managerial tools they already possess.

This paper reviews how action learning was used as part of a regional leadership development programme involving a number of public sector organisations. It explores how the sets were designed and set up and the significant challenges that this particular approach brought. A number of positive tangible outcomes were produced from the sets and…

The study investigated employee learning strategies in community pharmacies in Australia and the factors that explain differences among pharmacies in the strategies employed. A qualitative methodology was applied, involving semi-structured interviews with owners, managers, or senior employees of 12 pharmacies. The findings revealed learning…

There is a great deal of research detailing the WHAT of effective school leadership--what school leaders in traditional schools need to know and do to lead in those schools. There is little research, however, on what leaders of alternative education programs need to know and do. Also, in contrast to the many higher education preparation programs…

Purpose: The purpose of this paper is to look at the issues concerning barriers that managers face in relation to participation in training and transfer of training, which have become increasingly important to HRD scholars and practitioners. To date, these areas have largely been examined independently. This paper aims to argue that there is an…

This paper examines the underlying assumptions that competency-based frameworks are based upon in relation to leadership development. It examines the impetus for this framework becoming the prevailing theoretical base for developing leaders and tracks the historical path to this phenomenon. Research suggests that a competency-based framework may…

Purpose: There are three purposes to this article: first, to offer a training approach to employee learning and performance improvement that makes use of a step-by-step process of skill/knowledge creation. The process offers follow-up opportunities for skill maintenance and improvement; second, to explain the conceptual bases of the approach; and…

Reforms such as technology-enhanced instruction require principal leadership. Yet, many principals report that they need help to guide implementation of science and technology reforms. We identify strategies for helping principals provide this leadership. A two-phase design is employed. In the first phase we elicit principals' varied ideas about…

The National Professional Qualification in Integrated Centre Leadership (NPQICL) is a programme that supports children's centre leaders to develop their own leadership capability. This research highlights the effect the particular constructivist teaching and learning methodology has had on individual tutors' and mentors' professional development.…

Purpose: The purpose of this paper is to call attention to the fact that conferences for professionals rely on massive one-way communication and hence produce little learning for delegates--and to introduce an alternative, the "learning conference", that involves delegates in fun and productive learning processes.…

Discusses why measuring behavior change is an effective way to project how the training program is contributing to the objectives of the organization and reducing operating costs. (CT)

The principal-as-teacher model can help principals become effective instructional and symbolic leaders by grounding them in classroom realities. Teaching gives principals a continuous feel for the educational process, allows testing of administrative decisions or policy, serves as a source of ideas, provides for direct principal/student access,…

This article begins with a review of practical experiences in establishing self-development groups before it draws out some of the wider lessons for those wishing to follow this particular route. Discusses what self-development groups look like, how they work, and possible outcomes. (CT)

Purpose: Games are an effective teaching and classroom training tool, since they allow students to practise real-life events. In the area of project management, most games focus on the planning phase of a project. The current paper aims to describe a new game, called PEG--Project Execution Game. The uniqueness of this game is its focus on real…