Discusses the field of teleconferencing as it relates to corporate training at a distance. Covers types of services available, types of equipment used, costs, and perceptions of effectiveness. (CH)

Proposes that a model of conflict resolution based on communication theory constitutes an effective approach to the learning of skills in conflict management. In this framework, it may become possible to change negative perceptions through cognitive processes as a basis for acquisition of conflict resolution skills. (Author/JAC)

Describes a program designed to train advanced family therapists in the conceptual and technical skills of family therapy supervision. Elaborates upon the content, overall organization, and contextual influences in the complex enterprise of training family therapy supervisors in a program that emphasizes the live observation of the…

Examines the stages through which trainees pass on their way to the development of competency in working with clients of dissimilar racial or ethnic background. Proposes a model which provides an appropriate learning environment for each stage. (JAC)

Proposes a comprehensive approach for continuing education for social workers. This ecological model takes into account critical staff participation at various levels as well as important phases of the staff development process. (JAC)

One consistent criticism of group involvement is poor leader preparation. The apprenticeship model provides an alternative to an experience-based training model. The development of skills should be graduated, allowing the leader to assume responsibility commensurate with level of training. (Author)

Suggests ways to minimize the risk of training failure and ensure that training accomplishes its objectives. Explains key differences to be learned in order to use the appropirate method of applying quality assurance and quality control. Examines five quality factors to be measured, including pre- and post-training testing devices. (CT)

Describes the use of active role play techniques in a staff training group designed to teach about the "Inner World of the Adolescent," where the fundamental features of transference and countertransference were brought alive, and other theoretical contributions of modern psychoanalysis demonstrated within the setting of a training…

Describes program in which American Speech-Language-Hearing Association certified audiologists train protocol providers to assist older hearing-aid users in adjusting to using hearing aids on a daily basis. Training emphasizes empathy, effective communication skills, knowledge of the interaction of aging and hearing loss, phases outlined in…

Presents a model hierarchy of questioning skills in counseling situations, developed to facilitate training of counseling students. Identifies question types and assesses their effectiveness along a continuum. Discusses implications of the mechanisms through which effective questions can be taught in terms of present theoretical assumptions and…

Training for family literacy began in 1993 with the development of the "Come Read with Me" model. Since that time over 300 facilitators have been trained, but a 1997 survey found only a fraction of these individuals were still active in family literacy programs. The Saskatchewan Literacy Network was faced with the challenge of delivering…

The implementation of peer counseling programs can increase the overall effectiveness of counseling services, but no single program is right for all settings. Each staff needs to consider the particular setting. Careful consideration of the elements discussed in this article should benefit trainees and students. (Author)

Provides a model for categorizing marital and family skill training programs according to their theoretical orientation. Describes emotional, reasoning, and action approaches to intervention which allow counselors to examine the relationship between client characteristics and intervention approaches. (JAC)

Presents a model adopted by Ohio State University for use in the planning of a series of in-service training programs to be implemented by the professional programing staff and several hall directors. This systems model can be generalized to training programs other than those for resident advisors. (Author/BEF)

Proposes a group training approach for teaching child management skills to parents. Describes the course's focus on parent and child behavior, outlines the physical, verbal, cognitive, and performance skills that a parent participant would acquire, and discusses its emphasis on creating parent-child relationships that are full of empathy and…