Describes a process for formulating specifications for computer-based training (CBT) vendors that fosters effective participation by the subject matter experts (SME) in an organization whose training department cannot prepare the CBT in-house. Educating the SMEs, giving the request for proposal to the vendors, and general specifications are…

Describes a framework for designing an electronic performance support system (EPSS) that reduces the requirement for more traditional forms of training. An intervention summary table is provided that includes five types of interventions, user access, user type (expert and/or novice), purpose, and difficulty. (Author/LRW)

Discusses new interactive training technologies; considers risks of adopting a new technology; and presents the conceptual framework of technology life cycle analysis that provides timing information for the adoption of a new technology that should be used in addition to cost-benefit analysis and technical analysis. (LRW)

Illustrates the design, development, and application of automated design tools on multimedia CD-ROM used for developing a company's integrated performance support systems. Highlights include reduced development costs; timeliness; providing reference, training, and presentation using a single source of content; and enabling translations and updates…

Discusses a prototype training system for organizational decision makers to help with information flow and reduce information overload. The system embeds an interactive simulation within a computer-based instruction system to enable decision makers to develop and employ information-filtering criteria. (Author/LRW)

Discussion of student resistance to technology-delivered training focuses on strategies at the IRS (Internal Revenue Service) that overcame learner resistance by maintaining a personal relationship with each student and flexibly addressing each student's personal style and concerns. Considers reasons for student resistance and the continued need…

Describes a project that converted a stand-up training class to an interactive Web site posted on an Intranet for access by all employees. Topics include the wide range of possible users with different locations and time schedules, cognitive flexibility theory and flexible learning environments, and use as an electronic-performance support system.…

Describes confluent presentation strategy (CPS) (i.e., a philosophy for developing student-centered, user/computer interfaces) and discusses its use to minimize student disorientation when using interactive computer-based training programs. Instructional design for computer interfaces and navigation are discussed, and an example of a CD-ROM that…

Provides a background of the technology underlying the World Wide Web, a description of possible uses of the Web for training software, and a proposed method of curriculum development using existing tools based on experiences with training for ROTC (Reserve Officers Training Corps) and Maritime Academies using HyperText Markup Language (HTML).…

Describes a program being tested by the Royal Saudi Naval Forces in Saudi Arabia, in which speech recognition technology has been combined with multimedia scenarios that simulate real-life situations to teach English as a second language. Highlights include training needs, interactive design, computer-based training system specifications, and…

Discusses the effect of object-oriented programming on the evolution of authoring systems. Topics include the definition of an object; examples of object-oriented authoring interfaces; what object-orientation means to an instructional developer; how object orientation increases productivity and enhances interactivity; and the future of courseware…

This article uses the example of a single training course to show how to incorporate human factors into the interactive multimedia courseware development process. Three types of testing to identify human factors issues in courseware are discussed: usability testing, pilot testing, and field testing. (Author/LRW)

Presents perspectives on networked training based on the development of an electronic education system at the Westinghouse Savannah River Company that integrated motion video, text, and data information with multiple audio sources. The technology options of compact disc, digital video architecture, and digital video interactive are discussed. (LRW)

Describes the development of a Web training system to increase faculty confidence in the use of educational technology and to encourage participants to use Web-based resources efficiently and effectively in the classroom and by remote access. Discusses learning objectives of the training program; instructional strategies; and observed benefits.…

Discussion of interactive, multimedia instructional material development and the development of computer-based training focuses on experiences at UPS (United Parcel Service). Topics include opening screen design; log-on screens; main menus; and lesson design, including color, sound, graphics and video, icons, and directions and instruction…