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Direct linkFreifeld, Lorri – Training, 2012
Farmers Insurance claims the No. 2 spot on the Training Top 125 with a forward-thinking training strategy linked to its primary mission: FarmersFuture 2020. It's not surprising an insurance company would have an insurance policy for the future. But Farmers takes that strategy one step further, setting its sights on 2020 with a far-reaching plan to…
Descriptors: Insurance, Leadership, Job Training, Training Methods
Peer reviewedKelly, Steven J.; Coughlin, Patrick C.; Novak, M. Mari – Performance Improvement Quarterly, 2012
Over the past decade, human performance technology (HPT) has become an important source of rigor and application in support of best practices in capacity development. HPT shares common principles with the Organisation for Economic Co-operation and Development best practices. This article explores HPT's critical role as the methodology of choice…
Descriptors: Performance Technology, Best Practices, Capacity Building, Institutional Role
