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Carr, Clay; Totzke, Larry – Performance and Instruction, 1995
This third part in a series of six articles on human performance technology (HPT) highlights four characteristics that are needed for managers to successfully advance from practicing training to practicing HPT, including becoming competent with the technology, understanding the client's business, developing trust and credibility, and being…
Descriptors: Administrators, Business, Competence, Credibility
Carr, Clay; Totzke, Larry – Performance and Instruction, 1995
Presents a case study based on experiences at Amway Corporation that explains how the Human Resources Development Department progressed from providing training to providing a broader range of human performance technology interventions. Strategic planning is described, including identifying incentives and required competencies, providing for…
Descriptors: Case Studies, Competence, Corporations, Evaluation Methods
Spitzer, Dean R. – Educational Technology, 2003
Discusses issues related to training and performance improvement, including practice required for skill learning; knowledge versus skills; core skills; competence; learning to learn; team orientation; enabling business results; interpersonal and conceptual skills; timing; focusing on priorities; organizational learning and management…
Descriptors: Competence, Industrial Training, Interpersonal Relationship, Learning Processes
