Describes a formative evaluation of a one-day introductory computer-based training course for university employees using a new online financial and purchasing system. Evaluated the effectiveness of the training, identified appropriate revisions that were incorporated into the training program, and examined learner attitudes toward the course.…

The 1998 industry report displays graphs and charts depicting the growing investment in workplace training, who gets trained, teaching computer skills to workers, and the use of computers in training. The data are based on 3703 responses from 24,000 organizations in more than 10 industrial classifications. (JOW)

Discusses Arthur Andersen and Company's reasons for using high technology in job training, including its ability to improve productivity, provide training on demand, reduce training costs, and keep educational quality consistent. A Life Cycle Model which is used to integrate high technology into this accounting company's educational programs is…

Identifies and discusses seven critical issues in the implementation and maintenance of a library automation staff training program: timing, a modular learning approach, training location, trainers, documentation, lesson reinforcement, and continuity. An appendix describes some of the options available for computer assisted training programs.…

Describes the components of electronic performance support systems that are used for the provision of information, decision support, and training for on-the-job employees. Rationale for the use of performance support systems is discussed, design of the systems is considered, development and distribution are addressed, and future possibilities are…

Suggests four strategies involving training and education to keep abreast of changing job needs in high technology corporations: (1) the use of instructional design and computer based learning, (2) increases in the volume of technical staff, (3) enhancement of existing technical staff, and (4) improved on-the-job performance. Seventeen references…

Discussion of knowledge-based technology highlights the ability of knowledge systems to integrate training and support for computer users in business offices. This type of expert system would use a common-knowledge base for computer-based training, online documentation, print documentation, and help systems for both experienced and novice users.…

Reviews comprehensive training program developed at Pennsylvania State University Libraries to instruct staff in correct use of processing departments' automated systems. Program design features and training methods discussed include formalized manuals, intensive training in small groups, various ways of presenting material, hands-on experience,…

Discusses the use of intelligent tutoring systems as opposed to traditional on-the-job training for training operators of complex dynamic systems and describes the computer architecture for a system for operators of a NASA (National Aeronautics and Space Administration) satellite control system. An experimental evaluation with college students is…

Presents guidelines for creating a plan for a knowledge system that integrates training, documentation, and support activities for computer-using personnel in a business setting. Benefits of the system are described, including increased user productivity. (LRW)

E-learning is technology-based learning, especially Web-based or online delivery of education and training. It has the potential to transform how professional training impacts employers and employees alike. Web-based learning offers particular promise in today's business environment, in which the demand for skilled workers is soaring. Online and…

On-the-job training literature from both civilian and military sources was reviewed. Selected references from the study are organized under the following headings: literature reviews and bibliographies, handbooks and manuals, cost effectiveness literature, technique comparison studies, systems analysis of training, approaches to program…

This guide is intended to provide a prospective user of interactive video instruction with a guide to the establishment and operation of an electronics worksite training program. The training program is designed to provide beginning electronics technician training equivalent to that available at most community colleges and technical schools. The…