Provides directions for conducting a workshop providing technical training in a large organization that links job performances to work processes. Organizational levels of performance are discussed; relationship maps and process maps are explained; and an example of a workshop for a software maintenance environment is presented. (two references)…

Discusses the use of 3-D virtual classrooms for online learning, both by corporations for training and by universities for online courses. Topics include cost effectiveness; required software; problems encountered; and differences between corporate and university approaches to using 3-D virtual classrooms, including presentation and sense of…

Discussion of information technology training focuses on an evaluative study at the Department of Defense that investigated whether new information technology training could improve job performance. Highlights include determining training effectiveness; job transfer evaluation; return on investment; use of software features; and the impact of…

Presents an engineering environment oriented to the development of hypermedia applications for training. Training trends are described; requirements for a computer-based training (CBT) strategy are outlined; a hypermedia course structure is examined; microinstructional events (MIEs) are explained; and technology requirements and selection are…

This report describes an application of the Instructional Systems Design (ISD) process to a product knowledge training project for Spectrum Healthcare Solutions, Inc., including the steps and substeps in the phases of analysis, design, development, implementation, and evaluation. The training project was designed to address the need for increased…