Describes efforts by the Motorola Training and Education Center (MTEC) to develop and implement a model for applying the concepts of quality/continuous improvement to the design of courseware. MTEC's role as change agent is discussed; the use of an instructional systems design model is explained; and problems are identified. (LRW)

Presents an engineering environment oriented to the development of hypermedia applications for training. Training trends are described; requirements for a computer-based training (CBT) strategy are outlined; a hypermedia course structure is examined; microinstructional events (MIEs) are explained; and technology requirements and selection are…

Outlines the development of a strategy that applies quality management techniques to a training development program based on experiences at Lloyds Bank (United Kingdom). Topics discussed include computer-based training and software development; environmental influences affecting standards development; quality control; assessment against the…

Describes development shells and navigation templates that were designed by American Airlines trainers for the development of interactive multimedia instruction. Development time and cost are considered; functional requirements, including learning objectives, are discussed; and development shells for lessons, skills assessment, and proficiency…