Discussion of summative evaluation focuses on eight steps involved in the planning process. Topics discussed include client commitment to evaluation; evaluating the training organization; evaluating management training, including appropriate evaluation strategy; institutionalizing the evaluation process so it becomes normal operating procedure;…

This report presents the results of a demonstration of the cost effectiveness of supervisory and management development training, and it outlines a model that will permit practitioners to conduct a definitive analysis of the financial value of training. The purpose of the study was to predict potential Return on Investment (ROI) and measure the…

The problems of meeting diverse needs, keeping training relevant, maintaining quality, minimizing administrative loads of course leaders, and keeping costs reasonable are discussed in this article dealing with the General Electric (GE) formen/supervisor program (FSP). Evaluation criteria for FSP course leaders and instructional modules are…

Twelve training experts discuss their views on the efficacy of sales training in relation to organizational budget and sales success. (WL)

This article reports on productivity programs being undertaken by private sector organizations. One private sector case described here was based on identifying productivity problems and linking information/measurement systems with participative management efforts and could be adapted and applied to public sector organizations. (CT)

Describes the application of computer based instruction (CBI) to prepare adult learners for new roles as managers in the acquisition of major defense systems. CBI efficiency and effectiveness are considered in terms of their potential to contribute to organizational performance needs and goals. (MER)

Describes New York University's nationwide telecommunications program called The Virtual College, which delivers interactive video to PCs in student homes for an advanced professional certificate in information technology that is primarily used by managers. Highlights include cost effectiveness; the classroom reengineering framework, learning…

This book's objective is to stimulate the type of thinking and develop the attitudes destined to raise the tone of industrial training management. All twelve chapters are devoted to training needs, training management problems, and the means to solutions. Topics include growth of and demand for industrial training; the training manager's role in…

Financial analysis techniques are tools that help managers make sound financial decisions that contribute to general corporate objectives. A literature review reveals that the most commonly used financial analysis techniques are payback time, average rate of return, present value or present worth, and internal rate of return. Despite the success…

This document contains three papers on issues in evaluation. "Evaluation of the Method of Modeling: A Case Study of the Finnish Steel Industry" (Ville Nurmi) describes the method of modeling as an educational strategy to support both specific goal-directed transformative learning focused on work process and learning in workplaces, and it…