Academic leaders face particular challenges when they assume formal leadership roles in higher education. For the most part, they have had little prior engagement with the political, economic and strategic context of their institution and limited leadership networks on which to draw. The University of Western Australia has trialled a number of…

A recent effort by Arizona's state student aid agency to assess needs and improve training for aid administrators is described. A review of literature was conducted for the study and is summarized. Methods, procedures, and findings are also described and recommendations for the implementation of the findings are provided. (MLW)