Purpose: This study aims to explore the relationships between employees' training orientation, organizational support for training and employees' training satisfaction. It also investigates the mediating role of perceived value of training in the relationships. Design/methodology/approach: Based on a literature review on training, the study…

The problem addressed in this research is call center phone employees are subject to disciplinary action up to and including termination of employment based on their performance when they are all trained using the same training class using the same training method. Call centers have been a revenue generating department for many organizations.…

Purpose: Given the exponential and massive technological disruption in work that Industry 4.0 will lead to, nowadays, authors and practitioners within the field of education and training are witnessing increased attention on the features of and threats to employability and integration in current labor transformations. The purpose of this paper is…

Training needs reassessment at times requires extra time and effort in asking questions, doing surveys, or doing interviews. By extracting themes and key concepts from trainees' online narrative feedback after training, this research explored a mixed way of human and computational analysis on trainees' perception of training deficiencies to weave…

This study analyzed participants' perceptions regarding a sales training program before and during the COVID-19 pandemic. Using a descriptive research design, a survey was administered to 53 participants that examined the training methods used, topics covered, and their overall satisfaction with the program. The participants were assigned to…

The topic of this study was the perception of online learning in an exploratory context. The problem addressed the high attrition rates among first-year employees in the financial industry. The problem negatively impacted the overall well-being of organizations, customers, and employees. The study aimed to explore new employees' and managers'…

Training is a continuous process to improve the caliber of employees. The main objective of this study is to assess and investigate the impact of training on employees' performance in the technology focused academic institution. Methodology: This study used a quantitative approach and the cross-sectional survey was used to collect data from a…

Aim/Purpose: This study attempts to apply gamification to support the training of small business owners in business web development from a work-based learning perspective. Background: Web design describes the process of creating a website and embodies many different aspects, such as webpage layout, content production, and graphic design. However,…

Technologies like ChatGPT and other AI tools have impacted learning by giving students more chances to ask questions and explore knowledge. The inclusion of Non-Player Characters (NPCs) as scaffolding in game-based situated learning activities can have a positive impact on learning. The application of ChatGPT to role-playing has potential;…

The present paper serves as the first systematic review of the training, methodologies, and outcomes reported in the professional development (PD) literature for paraprofessionals working with students with or at risk for externalizing behavior disorders. A total of 16 investigations including 332 paraprofessionals and 852 children and adolescents…

Workforce training is needed throughout the construction industry to create and maintain competent workers; unfortunately, most construction training and education research focuses on university student education. The focus of this dissertation research is the current state of educational-theory embedded construction workforce training, how such…

Introducing accessibility initiatives is increasing across academic libraries and effective library staff training is one of the factors for the successful implementation and continuity of any accessibility endeavours. This case study outlines the development of a training program to teach student library assistances to format scanned PDFs to be…

Currently, those Thai universities offering Chinese majors do not include any specific provisions for employability training. This research was thus conducted using an employer survey (N = 418) to determine employer needs and direct interviews with academics, students, and employers to identify the most effective training methods and how to…

The present paper serves as the first systematic review of the training, methodologies, and outcomes reported in the professional development (PD) literature for paraprofessionals working with students with or at risk for externalizing behavior disorders. A total of 16 investigations including 332 paraprofessionals and 852 children and adolescents…

Nowadays the issue of border protection is vitally important for national security of every country to guarantee protection of citizens. In this regard, it is important to study positive experience of world practices in this field. The current article deals with the comparative analysis of the system of border protection specialists' training in…