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Lonergan, David – Community & Junior College Libraries, 2011
Frederick Winslow Taylor (1856-1915) was an efficiency expert whose concerns were less about avoiding worker fatigue and more about increasing profit margins by any means necessary. Taylor was devoted to finding the One Best Way to carry out a task and then training workers to do that task unvaryingly; attempts by employees to improve their own…
Descriptors: Job Training, Workplace Literacy, Library Administration, Library Services