Creating a balanced learning space for employees is about more than trying different types of seating. It is a challenge that an affect how well employees absorb the lessons and whether they will be able to product better results for the company. The possible solutions are as diverse as the learners. This article describes how three companies…

Governments are currently mobilising their national workforces to compete effectively in a globalised economy where being export-effective and import-competitive are necessary to secure national economic and social goals. Australia is no exception here. Yet, in this country, as in others, similar mobilisations occurred in earlier times, most…

This study examined use of a strategic planning process to reinvent a corporate training department. The naturalistic case describes how the corporate training function gained credibility and influence with senior management, developed alignment with organizational goals, and began transforming the function into a performance improvement…

This excerpt from "Managerial Engineering: Techniques for Improving Quality and Productivity in the Workplace" describes the development, objectives, and use of On-Error Training (OET), a method which trains workers to learn from their errors. Also described is New Joharry's Window, a performance-error data analysis technique used in…

"Consultants' Showcase"--a new journal feature designed for trainers seeking outside resources for their training programs--describes a training system for supervisors called PerforMax. It details supervisory lacks and the methods to correct them and to build skills in handling employees. (MF)

To describe the conflict management training practices in 10 large American organizations, a study gathered descriptive data through interviews with organizational personnel responsible for training and development, a review of written materials where available, and observations of the delivery of conflict management training programs. The…

Discusses the use of joint training approaches in industrial relations and the most effective training methods and techniques for the different groups in the industrial relations scene: management, supervisors, and union representatives. Outlines an industrial relations joint training strategy devised by the authors. (MF)

Describes the programs and courses of the sales training department at British Airways from induction to management level. The staff uses one of the largest commercial computer facilities in the world to provide seat reservations, fare quotations and tickets, hotel reservations, and tours. (MF)

Outlines a procedure for designing an industrial skills training program in which the trainer prepares a job analysis by actually learning about the job duties and equipment; writes instructional objectives for each equipment section; and combines sets of job photos, scripts, objectives, and other information into a study guide for trainees. (MF)

EDUCATION AND TRAINING, BEGINNING 18 MONTHS BEFORE THE OPENING IN 1962 OF THE NEW SPENCER WORKS STEEL PLANT OF RICHARD THOMAS AND BALDWINS, LTD., IN MONMOUTHSHIRE, ENGLAND, INVOLVED ALL LEVELS OF PERSONNEL. (SOME PROGRAMS, FOR EXAMPLE, FOR CLERICALS, WERE DELAYED UNTIL AFTER THE OPENING.) THE UNDEVELOPED SITE, RADICALLY NEW EQUIPMENT AND…

The Oak Ridge Associated Universities (ORAU) of Tennessee and the Nuclear Division of the Union Carbide Corporation established an industrial training program called Training and Technology (TAT) which was conducted at the Oak Ridge Y-12 plant. TAT instructors were provided by the regular work force of Union Carbide while ORAU provided the…

The document analyzes the Training and Technology (TAT) Industrial Skill and Technical Training (ISTT) program and describes the basic relationships between various training components and their linkages to certain aspects of program structure and organization. The TAT ISTT program operations are presented within the conceptual framework of an…

The study was an experimental comparison of the structured versus unstructed training of semiskilled production workers. The experiment was implemented using the following procedures, which are presented in detail: a representative semiskilled production job was selected, the two training programs were characterized and developed, trainees…

THIS BOOK, A SEQUEL TO THE AUTHOR'S "INDUSTRIAL TRAINING FOR MANUAL OPERATIONS," COMPRISES THREE PARTS. IN PART ONE, THE NATURE OF SKILLS IN INDUSTRY IS DESCRIBED, AND THEIR RELATION TO HUMAN PERFORMANCE AND PRODUCTIVITY. IN PART TWO, AN OUTLINE OF RECENT RESEARCH AND A RESUME OF THE STATE OF KNOWLEDGE OF THE ACQUISITION OF SKILLS IS GIVEN. IN…