Describes the steps involved in a performance improvement program in the context of a large multinational corporation. Highlights include a training program for managers that explained performance improvement; performance matrices; divisionwide implementation, including strategic planning; organizationwide training of all personnel; and the…

This article considers a training and development case study involving external advisors as training consultants in the development of a new management structure in a British mental handicap unit. The study provides a number of perspectives on the role of training and development consultants in helping "planning for change" activities.…

To ensure significant improvement in individual and organizational managerial effectiveness, the design and implementation of soft-skill management development programs need to address the six factors leading to change resistance and the five critical elements that contribute to success. These factors and elements are discussed in detail. (CT)

This paper explores the background to and process of quality circles as well as the implications of circles for training. In the first section, the emergence and growth of quality circles in Japan and the United States are traced. Next, the theoretical and conceptual bases of quality circles are examined, while section 3 looks at implementation in…

Learning technology is seen as one solution to the problem of delivering management training in Small and Medium-sized Enterprises (SMEs). This paper investigates how the Higher Education (HE) sector can use its growing expertise in learning technology implementation to develop effective SME management development solutions. It is found that there…

Volume I of a four volume series presents a trainers' guide designed for administrators, assessment personnel, and others involved in the development and implementation of individualized education programs (IEPs) for handicapped children in Wyoming. The training content is divided into the following seven topics (with sample subtopics in…

The California Community Colleges are in the midst of a reform process initiated by Assembly Bill 1725. A major goal of the bill is to fund colleges' staff development efforts. In an effort to transform the campus organizational culture from one of predominant competitiveness to collaboration, El Camino College (ECC) in Torrance, California,…

Based on the author's experiences with the Direct Instruction Follow Through Project at the University of Oregon and with the PLATO Corrections Project at the University of Illinois, this "how to do it" book articulates the conditions and procedures believed critical in implementing educational programs from the planning and theoretical…

The application of frontline management training in the community and health services (CS&H) industry in Victoria, Australia, was examined through interviews with managers of 11 user and 11 provider organizations in the public and private sectors. The study focused on the following topics: (1) the appropriateness of the Frontline Management…