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Lin, Che-Hung; Yen, Yu-Ren; Wu, Pai-Lu – International Journal of Distance Education Technologies, 2015
The aim of this study was to develop a store service operations practice course based on simulation-based training of video clip instruction. The action research of problem-solving strategies employed for teaching are by simulated store operations. The counter operations course unit used as an example, this study developed 4 weeks of subunits for…
Descriptors: Computer Simulation, Video Technology, Multimedia Materials, Training Methods