Discussion of human performance technology (HPT) interventions focuses on requests for solutions to problems that involve conflict between the FEFM ("Fix 'em for me") Virus and the WIIFM ("What's in it for me?") Requirement. Building a relationship of mutual trust and confidence with the client and demonstrating responsiveness…

Discussion of human performance technology and a shift from emphasizing training to emphasizing performance focuses on a review of articles from "Performance Improvement". Results show most articles were focused on processes and particular interventions in business and industry and did not include evaluation that addressed added societal…

Focuses on the comparative use of training from human performance technology (HPT) and traditional training perspectives, based on taxonomy. Concludes that the primary difference is a holistic systems performance improvement approach by eliminating barriers with HPT versus reaction or response to a set of business objectives in traditional…

This third part in a series of six articles on human performance technology (HPT) highlights four characteristics that are needed for managers to successfully advance from practicing training to practicing HPT, including becoming competent with the technology, understanding the client's business, developing trust and credibility, and being…

A transformation model of engineering education at the undergraduate level is constructed to define the human and technical resources that contribute to the production of a university-trained engineer. The theory of technical systems is applied in the development of the model to transform a graduating pre-university pupil into a university-trained…

Discussion of the changes that human resource and training departments are undergoing. Focuses on the development of a soap opera format on the World Wide Web that reflects on performance technology, distributed technology, and shifting professional roles. Examples of episodes and suggestions for improving it as an educational tool are provided.…

Discusses knowledge management and considers how the profession has developed from job aids and documentation. Topics include organizational culture and policies; access to information; enabling technologies; customer focus; training for knowledge management; and leadership roles played by knowledge management and performance professionals.…

Discusses the evaluation component of instructional design, suggests a performance technology approach to improve evaluation, and describes the Rummler-Brache Organizational Alignment Model that provides guidelines for systematically identifying the key variables when reorganizing training toward more appropriate evaluation. (LRW)

Describes elements of the three categories that have been implemented by the Sandia research lab corporate training organization as part of their strategic planning. Suggests that applying interventions that are diagnosed and implemented for others to yourself will improve your performance and help sustain your organization into the future.…

Over the past several years, there has been a shift in emphasis in many business, industry, government and military training organizations toward human performance technology or HPT (Rossett, 2002; Dean, 1995). This trend has required organizations to increase the human performance knowledge, skills, and abilities of the training workforce.…

Discusses human performance technology and performance improvement. Topics include classroom and workplace performance; learner and performer supports, including reasons for learning, tools, and guidance; learner and performer constraints, including motives, capabilities, knowledge, skills, and attitudes; and instructional systems interventions…

Discusses the increasing emphasis on evaluation in the fields of training and performance improvement. Suggests considering why the evaluation is being done, what is being evaluated, and how the data will be used to make it more useful. (LRW)

Relates a discussion held via teleconference that addressed trends relating to performance support. Topics include computer-based training versus performance support; knowledge management; Internet and Web-based applications; dynamics and human activities; enterprise application integration; intrinsic performance support; and future possibilities.…

Discusses corporate electronic learning and describes three different operative and business paradigms: electronic training, that replaces face-to-face interaction and reduces costs; electronic learning, that measures learning outcomes and considers technological barriers, learning to learn online, and installing an online culture; and electronic…

Examines attributes, characteristics, and behaviors of performance-centered software packages that are emerging in the consumer software marketplace and compares them with large-scale systems software being designed by internal information systems staffs and vendors of large-scale software designed for financial, manufacturing, processing, and…