Presents a case study based on experiences at Amway Corporation that explains how the Human Resources Development Department progressed from providing training to providing a broader range of human performance technology interventions. Strategic planning is described, including identifying incentives and required competencies, providing for…

Describes "DesignStation 2000," a software and hardware workbench for laptop computers for the design of learning systems that includes capabilities for needs analysis; client presentation and proposal generation; rapid prototyping of interactive media projects; collaboration and project tracking; assessment of results; and adding to a…

Discussion of human performance technology focuses on training and performance improvement. Highlights include performance maintenance; environmental influences that can affect performance; and the evolving role of human performance technology, including feedback, evaluation, and design efforts. (LRW)

Discusses issues related to training and performance improvement, including practice required for skill learning; knowledge versus skills; core skills; competence; learning to learn; team orientation; enabling business results; interpersonal and conceptual skills; timing; focusing on priorities; organizational learning and management…

Discusses the value of training interventions for performance improvement based on the author's experiences with various training events. Topics include making clear expectations; accomplishment-based project planning; understanding performance problems; and participant learning and instructional benefits. (LRW)

Identifies leadership styles of Russian enterprise managers and determines how theses styles are related to employees' subjective evaluation of managerial performance. Highlights include laissez-faire leadership, transactional leadership, and transformational leadership; international leadership research; and implications for Russian leadership…

Compares instructional methods used in interpersonal skills training courses delivered online to the methods used in similar courses delivered in a traditional instructor-led classroom. Discusses implications for performance improvement professionals who are responsible for selecting and designing interpersonal skills training interventions.…

The field of training and development has been increasingly affected by knowledge management, performance support, and learning technologies, yet the impact of these disciplines has typically been disjointed and uncoordinated. Projects in each of the disciplines are often implemented systematically, but not systemically. To take full advantage of…

Reviews five transfer models that are effective in organizing knowledge sources and stimulating understanding in the process of transferring training skills to the job. Highlights include trainee characteristics, design factors, work environment, a systemic model of factors that predict employee training, trainers becoming performance…

Introduces a series of six installments on making the transition from a training/instructional design approach to human performance technology (HPT). The first installment topics include defining human performance technology; obstacles to effective HPT; and the necessary role characteristics for trainers performing HPT. (AEF)

Discusses how to conduct a top-level analysis of training management functions to identify problems within a training system resulting from rapid growth, the acquisition of new departments, or mergers. The data gathering process and analyses are explained, training management functions and activities are described, and root causes and solutions…

Discussion of information technology training focuses on an evaluative study at the Department of Defense that investigated whether new information technology training could improve job performance. Highlights include determining training effectiveness; job transfer evaluation; return on investment; use of software features; and the impact of…

The purpose of the present investigation was to compare the content of 8 weeks of training in young endurance-trained male and female runners and study the potential impact of this training content on performance. Fourteen men and 11 women performed two criterion exercises until exhaustion on an outdoor track before and after the 8-week training…

This document contains four papers presented at a symposium on performance improvement moderated by Edward Schorer at the 1996 conference of the Academy of Human Resource Development (AHRD) "The Organizational Ecology of Ethical Problems: International Case Studies in the Light of HPT [Human Performance Technology]" (Peter J. Dean,…

Discusses the value of role-play in developing interpersonal skills and presents a 10-step model to help performance technologists design effective role-plays. Highlights include training objectives; designing assessment instruments; task analysis; generality and demonstration; designing social-communicative problems for the content; practice; and…