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Russo, C. W. Russ; Russo, Tracy Callaway – Journal of Instruction Delivery Systems, 1996
The International Organization for Standardization (ISO) has created quality assurance guidelines that help technology trainers and educators manage and organize training programs. This article briefly outlines program design principles, emphasizing needs analysis and outcome evaluation, performance documentation, and process management. ISO 9000…
Descriptors: Computer Assisted Instruction, Course Organization, Documentation, Educational Administration
American Society for Training and Development, Alexandria, VA. – 1986
Recent economic and technological changes, as well as changes in the very nature of work, have forced business institutions to redirect themselves. Consequently, human resource development (HRD) activities are no longer a group of diverse practices at the periphery of a few organizations. Rather, the scope of HRD has expanded to include solving…
Descriptors: Change Strategies, Computer Assisted Instruction, Educational Change, Educational Needs
