With the introduction of new standards for electronic records and transcripts and other changes within higher education, a perfect storm is forming that challenges the 30 years of electronic data exchange (EDX) work. This article outlines the threat to the work and uses recent data to explore the landscape around the past, present, and future. In…

2019 was a bit different from previous years for the American Association of Collegiate Registrars and Admissions Officers (AACRAO) Research. Since they had six larger-scale research projects (of which several were calendared over the summer months), they did not want to overly burden their members with surveys. This resulted in four 60-Second…

Thanks to engaged members and research partners, the American Association of Collegiate Registrars and Admissions Officers (AACRAO) was able to engage in research and produce reports on several topics again in 2021. AACRAO Research completed four 60-Second Surveys and six comprehensive reports. Other research-supported work included: facilitating…

The American Association of Collegiate Registrars and Admissions Officers (AACRAO) examined nine research areas of interest to its members in 2017. Six took the form of 60-Second Surveys; one was a career profile; another examined community college completion initiatives including student attitudes about community college; and one was completed in…

The American Association of Collegiate Registrars and Admissions Officers (AACRO) examined eight areas of research interest to our members in 2018. They had enough longitudinal data to make comparisons of 2018 data to years past. For example, they repeated the registrar's career profile report and learned there will be a large number of…

This study discusses innovations in digital credentialing, namely the Elon Visual EXP, and the broader implications of documenting student experiences in co-curricular, high-impact practices. Following a similar survey of employer observations of the new transcript, a survey was sent to all undergraduates of Elon University to assess their overall…

The higher education landscape has changed significantly over the past decade as advances in technology and the proliferation of data have rapidly reshaped the work of the registrar. Despite these innovations, many registrars steadfastly resist changing the academic transcript, arguing that it must reflect the highly structured curriculum that…

Institutions of higher education, like other large organizations, can have complex and complicated administrative structures. Nowhere is this more true than in the area of student services. Internal systems and processes that have become almost second nature to the individuals who staff administrative units can seem confusing and frustrating to…

College and university admissions offices publish the numbers of "college preparatory" courses they recommend. However, they typically fail to publish how well students should perform in high school courses in order to succeed in college. This study assess the relationship between high school course performance and college performance. A strong…

Electronic transcripts are no longer a concept awaiting definition. They are here to stay. Although paper transcripts remain the standard--at least in terms of volume--an ever-increasing number and eventual majority of students and alumni will expect if not require electronic transcripts. College registrars and admissions officers' obligation to…

It can be difficult for any customer service environment to keep up with the whirlwind pace of change in today's technology-centric world. The challenge can be particularly daunting in an institutional setting accustomed to deliberative, consensus-driven change. The Office of the Registrar at Indiana University Bloomington (IUB) has a…