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Bordewieck, Martin; Elson, Malte – Applied Cognitive Psychology, 2021
Troubleshooting is a particular problem-solving process comprising error detection, fault diagnosis, and system restoration. Since automation of systems has become increasingly complex and ubiquitous, troubleshooting skills are crucial to maintain safety and security in a variety of contexts. The planned study aims at examining troubleshooting…
Descriptors: Problem Solving, Error Patterns, Visual Aids, Cognitive Style
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Rodriguez, Michael; Tonyan, Joel; Wilson, Robert T. – Journal of Electronic Resources Librarianship, 2018
For electronic resources and reference librarians, fielding eresource access problems is often a daily task. A library user clicks on a link to an electronic journal article, book, or primary source and is unable to access the full text. Sometimes this problem occurs due to a lapsed subscription, a broken link, or a proxy configuration error. The…
Descriptors: Troubleshooting, Electronic Libraries, Access to Information, Handheld Devices
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Abdel-Maksoud, Nahed F. – International Journal of Education and Practice, 2018
Virtualization technology has been around for many years, and its use is increasingly becoming common in education, in general and in computing fields, in particular. This can be attributed partly to its potential to reduce costs, boost efficiency and overcome limited resources through its virtual applications such as servers, storage devices and…
Descriptors: Electronic Learning, Educational Environment, Educational Quality, Instructional Effectiveness
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Rupp, Andre A.; Levy, Roy; Dicerbo, Kristen E.; Sweet, Shauna J.; Crawford, Aaron V.; Calico, Tiago; Benson, Martin; Fay, Derek; Kunze, Katie L.; Mislevy, Robert J.; Behrens, John T. – Journal of Educational Data Mining, 2012
In this paper we describe the development and refinement of "evidence rules" and "measurement models" within the "evidence model" of the "evidence-centered design" (ECD) framework in the context of the "Packet Tracer" digital learning environment of the "Cisco Networking Academy." Using…
Descriptors: Computer Networks, Evidence Based Practice, Design, Instructional Design
Ramaswami, Rama – Campus Technology, 2008
When it comes to dealing with cyber attacks, there's no silver bullet. Ironically, however, college educators are already accustomed to wielding what may be the best weapon of all--education. Assaulted by the myriad species of spam, worms, Trojan horses, spyware, viruses, and other diseases that so easily infect and sometimes devastate campus…
Descriptors: Information Systems, Educational Environment, Computer Security, Crime Prevention
Mayrath, Michael Charles – ProQuest LLC, 2009
This study examined the effects of manipulating the modality (text-only, voice-only, voice+text) of a tutorial and restriction (restricted vs. unrestricted) of a simulation's interface on retention and transfer of tutorial content. The tutorial prepared novice students to use Packet Tracer, a simulation developed by Cisco that teaches network…
Descriptors: Multiple Choice Tests, Interaction, Educational Technology, Computer Networks
Miller, Steven E.; Seiberling, Chris – Technology & Learning, 2004
This article represents the second part of a series in this journal called "How to Perform a Security Audit." It continues the conversation on setting up a process for identifying security-related concerns and implementation safeguards. It continues the conversation from the perspective of system monitoring. This article discusses how to use a…
Descriptors: Computer Security, Systems Analysis, Troubleshooting, Computer Networks
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DeMark, Sarah F.; Behrens, John T. – International Journal of Testing, 2004
Whereas great advances have been made in the statistical sophistication of assessments in terms of evidence accumulation and task selection, relatively little statistical work has explored the possibility of applying statistical techniques to data for the purposes of determining appropriate domain understanding and to generate task-level scoring…
Descriptors: Troubleshooting, Statistical Analysis, Natural Language Processing, Computer Networks
Sturgeon, Julie – School Planning and Management, 1999
Describes one decision-making approach for quickly implementing a communications network into a school district. The use of volunteer labor for wiring installation, computer selection focusing on standardization to aid in troubleshooting, and an intranet system to achieve efficiency and learning opportunities for teachers and administrative…
Descriptors: Computer Networks, Computer System Design, Decision Making, Elementary Secondary Education
Bauer, Malcolm; Williamson, David M.; Steinberg, Linda S.; Mislevy, Robert J.; Behrens, John T. – 2001
In computer-based simulations, students must bring a wide range of relevant knowledge, skills, and abilities to bear jointly as they solve meaningful problems in a learning domain. To function effectively as an assessment, a simulation system must additionally be able to evoke and interpret observable evidence about targeted knowledge in a manner…
Descriptors: Case Studies, College Students, Computer Networks, Computer Simulation
Ekhaml, Leticia; Ekhaml, Paul A. – School Library Media Activities Monthly, 1995
Presents issues about school networking: how network administrators differ from technology directors; what administrators, technology directors, teachers, and students need to know; whether school library media specialists should serve as network administrators; why basic networking knowledge is advantageous; causes of problems affecting networks;…
Descriptors: Administrator Role, Administrators, Certification, Computer Networks