Knowledge management (KM) in the U.S. Navy is championed as a strategic initiative to improve shipboard maintenance and troubleshooting at a distance. The approach requires capturing, coordinating, and distributing domain expertise in electronics and computer engineering via advanced information and communication technologies. Coordination must be…

Investigates the effects of two instructional strategies, visual display (animation, and static graphics with and without motion cues) and contextual presentation, in the acquisition of electronic troubleshooting skills using computer-based instruction. Study concludes that use of visual displays and contextual presentation be based on the…

Electronic troubleshooting expertise was explored in the three contexts (design, production, and repair) that reflect distinct problem solving task environments. The purpose of the effort was to provide a more precise definition of the boundaries of expertise in electronics troubleshooting and the relationship of context to the development of…