This paper presents the results of a micro-genetic analysis of the development of a creative solution arrived at by students working collaboratively to solve a robotics problem in a sixth grade science classroom. Results indicate that four aspects of the enacted curriculum proved important to developing the creative solution, including the…

Entering a doctoral program can be an important first step in advancing your career. You will create a network of support that will include professors, intern advisors, and others who will have a vested interest in your success. From this support group will emerge one or more mentors who will guide you to successful completion of your program and…

Any time technology is employed in an organization there is a need to provide support for the users. Such support usually needs to be offered at the location where users are trying to access the technological resources. More often than not, the user who needs the support wants to get the support immediately, not at some point in the future after a…

Troubleshooting skills are integral for the Information Technology professional. In order to address faculty concerns that students were not effectively learning required troubleshooting skills, a standardized troubleshooting methodology (the DECSAR Method) was created and integrated into the standard curriculum of a college information technology…

An experiment is described where students troubleshoot a published procedure for the analysis of ethanol. UV-vis spectroscopy is used to measure the change in absorbance upon reaction of dichromate with ethanol. The experiment requires the students to critically evaluate their experimental results to correct a fundamental flaw in the original…

A randomized posttest-only control group experimental design was used to determine the effects of think-aloud pair problem solving (TAPPS) on the troubleshooting performance of 34 secondary-level career and technical education students. There was no significant difference in success rate between TAPPS students and students who worked alone…

Whereas product-oriented worked examples only present a problem solution, process-oriented worked examples additionally explain the rationale behind the presented solution. Given the importance of understanding this rationale for attaining transfer, process-oriented worked examples would be expected to result in more efficient transfer. However, a…

With more and more students--especially those taking online courses--demanding access to technology help at all hours of the day and night, colleges are responding by extending help-desk hours. More than half are open late into the evening, according to a recent survey by Educause, the educational technology consortium, and a few are available…

Aspect-Oriented Software Development (AOSD) is a new approach that addresses limitations inherent in conventional programming, especially the principle of separation of concerns by emphasizing the encapsulation and modularization of crosscutting concerns through a new abstraction, the "aspect." Aspect-oriented programming is an emerging AOSD…

When it comes to anti-malware protection, today's university IT departments have their work cut out for them. Network managers must walk the fine line between enabling a highly collaborative, non-restrictive environment, and ensuring the confidentiality, integrity, and availability of data and computing resources. This is no easy task, especially…

This article reports on an experiment undertaken in order to evaluate the effect of a program visualization tool for helping students to better understand the dynamics of object-oriented programs. The concrete tool used was BlueJ's debugger and object inspector. The study was done as a control-group experiment in an introductory programming…

Data loss from life's little power calamities may be the most common form of IT disaster any campus can face. According to a 2007 industry association survey(www.connect.educause.edu/library/ecar/shelterfromthestormitandb/41174), 82 percent of higher education institutions reporting a disruptive occurrence in the five years prior to the study…

When it comes to dealing with cyber attacks, there's no silver bullet. Ironically, however, college educators are already accustomed to wielding what may be the best weapon of all--education. Assaulted by the myriad species of spam, worms, Trojan horses, spyware, viruses, and other diseases that so easily infect and sometimes devastate campus…

New teachers are eager to begin their careers with the information learned from their teacher preparation programs. Too many times, the classroom library is a second thought to the establishment of classroom rules and the implementation of curriculum. Rather than an instructional tool for literacy and classroom community, the library can become a…

Embedded systems are increasingly pervasive, and the creation of reliable controlling software offers unique challenges. Embedded software must interact directly with hardware, it must respond to events in a time-critical fashion, and it typically employs concurrency to meet response time requirements. This paper describes an innovative course…