This paper presents the basics of "LATEX," a computerized typesetting program popular with mathematicians and other writers of technical papers, and compares it to conventional word processing programs. LATEX, which requires a text editor such as WordPad or NotePad--the text editor is used to produce and input file which the LATEX program…

Thirty six senior students in chemical engineering were randomly assigned to three treatment groups in an experimental study that examined the impact of different instructional strategies for troubleshooting malfunctions in a computer-based simulation of a chemical processing plant. In two groups, different types of worked examples,…

School building maintenance must find an appropriate balance between planned and reactive work in order to conserve costs. This document provides ways in which authorities can assess their maintenance requirements and make better use of the resources available. It considers how to deal with problems which have their roots in historical design…

One of a series of workplace education modules, this 6-week module presents activities and materials designed to lead participants through a systematic approach to problem-solving in the workplace. Following a brief overview, indicating that the module emphasizes five phases in problem-solving (i.e., using key problem-solving concepts, identifying…

An effective training program for preparing troubleshooters provides knowledge needed to understand the technology, teaches the process of troubleshooting, and provides the opportunity to practice using their knowledge and skill to diagnose faulty equipment. Recent research and common sense indicate many troubleshooting programs overemphasize…

This reference guide serves as an index for an 11-volume series of handbooks that offer guidelines to school administrators on the application and implementation of Total Quality Management (TQM) principles to education--Total Quality Education (TQE). The topics are listed in alphabetical order to show the corresponding volume and page number(s).…

Discusses three experiments conducted with undergraduates to investigate important characteristics of mental models, their influence on task performance, and instructional strategies facilitating their formation. Results suggest that dynamic visual displays are more effective than static visual displays for teaching electronic troubleshooting…

Review of research and development on the design of computer-based simulation for diagnostic training highlights the development and evaluation of eight diagnostic training systems that explored the appropriate level of student modeling needed for technology training. Topics addressed include changes in interface design, displays, and system…

Troubleshooting is a common form of problem solving. Technicians (e.g., automotive mechanics, electricians) and professionals (physician, therapists, ombudspersons) diagnose faulty systems and take direct, corrective action to eliminate any faults in order to return the systems to their normal states. Traditional approaches to troubleshooting…

This set of two training outlines and one basic skills set list are designed for a machine tool technology program developed during a project to retrain defense industry workers at risk of job loss or dislocation because of conversion of the defense industry. The first troubleshooting training outline lists the categories of problems that develop…

This electromechanical technician curriculum covers the following general areas: (1) basic soldering; (2) reading diagrams and following schematics; and (3) repairing circuitry and mechanics common to major appliances, vending machines, amusement equipment, and small office machines. The manual includes the following sections: (1) course…

This competency-based curriculum guide for teachers addresses the skills a technician will need to service microwave ovens and to provide customer relations to help retain the customer's confidence in the product and trust in the service company that performs the repair. The guide begins with a task analysis, listing 20 cognitive tasks and 5…

Parks and recreation professionals must recognize potential hazards in playground design, installation, and maintenance. Current safety risks are from older equipment that does not comply with modern standards and has not been safety inspected. The National Playground Safety Institute's certification program is an important step toward reliable…

This tutoring strategies course designed to prepare tutors in a machine tool technology program was developed during a project to retrain defense industry workers at risk of job loss or dislocation because of conversion of the defense industry. Course contents are as follows: why you are here; qualifications of a tutor; what's in it for tutors,…

Several studies have shown the difficulties students encounter in making sense of situations involving rate of change. This study concerns how students discover errors and refine their knowledge when working with rate of change. The part of the study reported here concerns the responses of four precalculus students to a task which asked them to…