Existing literature on university brand loyalty (UBL) has less focused on a marketing-oriented perspective, or relationship marketing, and its impact on testing UBL. The aim of this study is to identity the roles and impacts of trust and commitment, which are main factors that create a relationship, in the relationship between university service…

While focus group discussions have become popular across the communication research field, some researchers have pointed out the importance of studying group interactions within focus groups. However, most researchers used a qualitative approach and mostly explored the interaction between participants or between participants and the moderator.…

Simplification of the Free Application for Federal Student Aid (FAFSA) entails significant changes to the FAFSA and the methodology for determining eligibility for federal financial aid for the 2024-25 academic year. The changes to the FAFSA form that were mandated by the Simplification Act delayed implementation and shifted the timeline for…

Systems navigators help local educational agencies (LEAs) meet the needs of students experiencing homelessness and decrease barriers to their education by connecting them--and often their families--to resources and community organizations that can provide wraparound services. This National Center for Homeless Education brief: (1) provides…

In an unusual research collaboration, scholars in Chile and the US collected similar empirical data across their two countries to investigate and contrast relational trust in schools in Valparaíso, Chile and Illinois, US. The most salient finding was that, when asked about constructs associated with relational trust, teachers and students…

Conducting a climate change presentation or workshop can be uncomfortable for adult educators because they do not want to alienate audiences or diminish their credibility among those who doubt climate change is a problem. Trust in the speaker is a key element for successful communication, and perhaps essential when conveying information about a…

We study changes to teacher working conditions from 2016-17 to 2022-23, covering school years before, during, and after the COVID pandemic. We show working conditions were improving leading into the pandemic but declined when the pandemic arrived. Perhaps more surprisingly, the pandemic was not a low point: teacher working conditions have…

The high stakes testing and school accountability movement are steadily increasing at a staggering pace. Improving student outcomes through standards-based reform has become an ever growing and urgent focus for school leadership. The continued study of leadership within the context of our educational systems remains an area to study as it…

For those who do not come up through the typical faculty-dean-vice president route, making the leap to college president can be difficult--but more leaders are doing it. As colleges find themselves increasingly shifting to a student success model and grappling with performance funding, some leaders are finding that their unconventional experience…

The purpose of this mixed methods study was to explore how perceptions of team strengths and weaknesses present in school district leadership teams, as conceptualized by Patrick Lencioni: a team's ability to 1) trust, 2) commit, 3) handle conflict, 4) be accountable, and 5) be attentive to results. Additionally, this study sought to identify…

To increase capacity for public participation and improve problem-solving practices, some public school districts have launched stakeholder-training programs. This mixed methods study examined the impact of five school district parent training programs (four in Colorado and one in Illinois) designed to increase trust and engagement. Data were…

Purpose: This study examines leadership development in three high schools in urban, suburban, and rural districts. Teacher leadership, leadership development, and work design and redesign literature informed the design of a model that was used as a lens to analyze each school across diverse contexts. Research methods: Data were collected from each…

In this study, we analyzed the experiences of an educational leadership doctoral student and aspirant to the professoriate (protégé) and an educational leadership professor (mentor) during our two-year mentoring relationship. Collaborative autoethnography was employed, and our analysis relied primarily upon a process-oriented model of mentoring.…

Three studies examined 24-month-olds' sensitivity to the prior accuracy of the source of information and the way in which young children modify their word learning from inaccurate sources. In Experiments 1A, 2, and 3, toddlers interacted with an accurate or inaccurate speaker who trained and tested children's comprehension of a new word-object…

With the idea that schools in low-income urban areas require stronger communities to improve educational outcomes, this discussion paper examines questions related to the authentic engagement of communities in school and community partnerships. It presents three key ideas for considering authentic engagement: place-based policy, community-based…