Tutors play an important role in effective Mathematics Learning Support, and ensuring good initial training and development is key. Typically, in the UK and Ireland, tutors do not gain any formal recognition for the training they receive. This paper details a four competences model of training for tutors and presents the analysis of feedback from…

This article presents findings from a study of a U.K. university writing centre regarding understandings of tutor roles, involving 33 Chinese international students, 11 writing tutors, and the centre director. The research used interviews and audio-recorded consultations as data to analyze and explore participants' beliefs and understandings. The…

It is often asserted that to facilitate student engagement, encourage participation and create optimal learning environments, the classroom should be a safe space. In this paper, we explore the idea that 'safety' is at odds with the very nature of academic enquiry. Using data from a qualitative study with staff at a UK University, we illustrate…

This paper recounts the authors' journey of changing practice from teaching adult literacy to helping other teachers by creating digital and printed learning resources and tutor training materials to support a foundational literacy program designed to help those who teach English speaking adults to read and write.

The research into personal tutoring in higher education from a tutor's perspective suggests that tutors lack training in tutoring and may lack clarity as to the purpose and boundaries of the role. This article explores personal tutors' perceptions of their confidence and competence in relation to personal tutoring and identifies strategies that…

Examines an established student tutoring program at the University of Surrey. Investigates methods to assess skill development in tutors and examines procedures to accredit student tutoring programs. Encourages administrators to take the tutoring framework a step further, giving selected tutors the opportunity to gain management experience by…

In order to respond to learners' need for more flexible speaking opportunities and to overcome the geographical challenge of students spread over the United Kingdom and continental Western Europe, the Open University recently introduced Internet-based, real-time audio conferencing, thus making a groundbreaking move in the distance learning and…